Despite being connected, the camera redirects me to add the camera to wifi multiple times. After while, it tells you to restart your phone. Restarting does not fix the issue. AND the app requires all access to your photos, location with precise location AND Bluetooth. Even with all of this access, the camera would not connect to my iPhone.
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Developer Response
Despite being connected, the camera redirects me to add the camera to wifi multiple times. After while, it tells you to restart your phone. Restarting does not fix the issue. AND the app requires all access to your photos, location with precise location AND Bluetooth. Even with all of this access, the camera would not connect to my iPhone.This APP is awful. Transfer from camera to phone using the WI-FI is not fit for purpose. It either disconnects midway or says battery is too low on camera with a fully charged battery in. I’ll have to try a card reader but I’m seriously considering returning the AKASO 7 and trying a different camera with useable software.
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Developer Response
This APP is awful. Transfer from camera to phone using the WI-FI is not fit for purpose. It either disconnects midway or says battery is too low on camera with a fully charged battery in. I’ll have to try a card reader but I’m seriously considering returning the AKASO 7 and trying a different camera with useable software.Sadly the promise of WiFi download and streaming to your iPhone is just that. A promise. Initially worked but now the video streaming constantly buffers and sticks right at the start so you can’t watch. Also if you attempt a download it takes forever and then fail. So all in all terrible as it doesn’t achieve the main things it’s meant to achieve. So no stars
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Developer Response
We are very sorry to cause you trouble. This problem has been solved for some models. Please upgrade to the latest version. If you still have problems with your model, please provide detailed feedback to the after-sales team, such as model, version, phenomenon, etc. (cs@akasotech .com).
If this reply is helpful to you, I also hope you can give me a five-star review. Thank you very much.I don’t understand why I need to turn on Bluetooth and location services for a wifi connection. Also, the wifi connection doesn’t actually work. Annoying that I will have to return from holiday to see any of this footage.
The camera is great. The app is terrible.
Developer Response
Thank you for your comments. We will continue to work hard. Some access, location and other permissions are mandatory requirements for the developer platform and we have no control over them. Please understand. Afterwards, you can describe the problem in detail, such as the model, version, phenomenon, etc., and contact the after-sales team (cs@akasotech.com), and a dedicated person will serve you;
If this reply is helpful to you, I also hope you can give me a five-star review. Thank you very much.Downloading of files in to my iPhone is completely random - some files download, others don’t, even when the icon tells me that a file has downloaded it is not in my photos folder - who knows where it is.
When going onto their help desk you get a Bot who just directs you to the same set of instructions.
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Developer Response
Thank you for your feedback. Your article has been of great help to us. We have not yet reproduced the problem you mentioned. We hope you can describe the problem in detail to the after-sales team, such as: model, version, phenomenon, etc. (cs@akasotech.com); Professional after-sales personnel have been arranged to serve you;
If this reply is helpful to you, I also hope you can give me a five-star review. Thank you very much.Asks for too many unnecessary permissions (location and access to entire photo library on my phone). Downloading my photos from my camera worked once. Useless app.
Developer Response
Thanks for the feedback and sorry for the trouble. When opening some links or transmission capabilities, the need to provide corresponding permissions is a requirement of the developer platform. We cannot control it. Please understand. If you have any questions in the future, please contact the after-sales team (cs@akasotech.com); it will be solved as soon as possible;
If it is helpful to you, I hope you can give it a five-star rating. Thank you so much.Bought their 7000 pro and the app and device just don’t work together. I run an e-commerce business and feel I am at minimum an above average user but I have tried every way to get through their pairing tutorial without success. App has been removed and camera will be heading back for return. First thing on the app is a social sharing Home Screen. Developers need to not focus on this relatively useless feature and get their devices to work with the app. Reading other reviews I am not alone.
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Developer Response
We are very sorry to cause you trouble. This problem has been solved for some models. Please upgrade to the latest version. If you still have problems with your model, please provide detailed feedback to the after-sales team, such as model, version, phenomenon, etc. (cs@akasotech .com).
If this reply is helpful to you, I also hope you can give me a five-star review. Thank you very much.From the start, it’s just a sales app with a little bit to download from the camera. Even in the “My Device” page, it has already loaded videos that can’t be deleted. Once finally getting to look what is on your camera using Wi-Fi Direct, playback “loading” every 2/3 seconds. Try to download direct from camera to iPhone, using manufacturer instructions, takes longer than it did to film it.
Worst of all - NO IPAD VERSION. Can only watch in phone mode.
I’ve not seen a worse app yet
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Developer Response
We are very sorry to cause trouble to you. Some models of this problem have been optimized. Please upgrade to the latest version. If you still have problems with your model, please provide detailed feedback to the after-sales team, such as model, version, phenomenon, etc. (cs @akasotech.com).
If this reply is helpful to you, I also hope you can give me a five-star review. Thank you very much.0 stars does not work and asks for unnecessary permissions
You do not need my location or full camera roll permissions in order for me to copy my own photos over wifi. And then the app still did not work.
Apple is complicit. 30% of all IAP *revenue* should be enough funding to moderate this.
Developer Response
Thanks for the feedback and sorry for the trouble. When opening some links or transmission capabilities, the need to provide corresponding permissions is a requirement of the developer platform. We cannot control it. Please understand. If you have any questions in the future, please contact the after-sales team (cs@akasotech.com); it will be solved as soon as possible;
If it is helpful to you, I hope you can give it a five-star rating. Thank you so much.J’ai acheté Akaso Brave 7, j’arrive pas a connecter le wifi, j’arrive pas a faire connecter avec mon iphone 14
Developer Response
Nous sommes vraiment désolés de vous causer des problèmes. Certains modèles présentant ce problème ont été optimisés. Veuillez passer à la dernière version. Si vous rencontrez toujours des problèmes avec votre modèle, veuillez fournir des commentaires détaillés à l'équipe après-vente, tels que le modèle. version, phénomène, etc. (cs @akasotech.com).
Si cette réponse vous est utile, j'espère également que vous pourrez me donner une évaluation cinq étoiles. Merci beaucoup.
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