Gone bad after 2 yrs with update
Everything works fine except the data transfer. When you open the app to the graph / data page, the controller downloads info into the app. For two years everything was fine. Then the new clip on fans came out with control over how much it swings. I had purchased the new fan when an older first gen fan died. When that grow was over I installed the new fan and upgraded the app. From this point forward I no longer receive all the recorded data from the controller. I have large blanks of zero data for several hours. I have no way of adjusting the tent for ambient changes during the day while I am at work because I have no data to look at. I have no clue what the environment is in the tent during the day when I am away. I may get an hour or two… but never the whole day.
I emailed ACI and the reply said they are aware of the problem and due to the issue being in the app its not an easy fix. One update has come out since this started and that did not fix the issue. I didn’t actually realize how much I used the data until it was gone. I installed one of my security cameras in the tent and can say the tent runs as programmed.
So my only issue is the data not being transferred.
Its been weeks now. Outside of this issue everything I would say about ACI is 5 stars. But they get 2 until this issue is fixed.
I get more and more disappointed every week I check for another update to fix this and its not there.
I emailed ACI and the reply said they are aware of the problem and due to the issue being in the app its not an easy fix. One update has come out since this started and that did not fix the issue. I didn’t actually realize how much I used the data until it was gone. I installed one of my security cameras in the tent and can say the tent runs as programmed.
So my only issue is the data not being transferred.
Its been weeks now. Outside of this issue everything I would say about ACI is 5 stars. But they get 2 until this issue is fixed.
I get more and more disappointed every week I check for another update to fix this and its not there.
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