Great products HORRIBLE customer service
I have spent about 3-5 thousand dollars on here. I hadn’t shopped for about a year and they sent a coupon that I could use. When I tried to use the coupon it was not working. The coupon expired after that. I tied to explain it to them so that I could get a new coupon to use on an order of about $1,500 they refused, even though I had been a good customer. I refused to spend anymore money if they don’t value me as a customer. I tried multiple times to get help from my advisor and he would not help. I asked for a supervisor at least 5 times and each time the person helping me would give me the run around on why they would help me before escalating the problem. Customer service supposedly escalated the problem and never helped or heard back from them. Thanks to their advisor and bad customer service they lost $1,500 for the order I was going to place and all of my potential future orders.
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Good quality and in time
I have purchased un Nihao several times, and I couldn’t be more impressed with both the quality of products and kind customer service. Prices are very reasonable for the high quality they offer. Highly recommend for anyone in search affordable, stylish jewelry and excellent service
Great stuff!
Amazing company. Been ordering for 3+ years now. You get what you pay for so never disappointed! Thank you for your service !!
Bad
Products are a hit or miss, over priced for what it is, and compare to other platforms. Be prepared to receive low quality products that look nothing like the listing. And when you try to reach out to customer service, instead of helping you to solve the issue. they will try to convince you to sell the low quality items. Refunds? Forget about it, they’ll just give you some credits back to your “account” and you’ll never get it back. Use this platform at your own risk
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Great Wholesale company,Top customer services, Great products quality and prizes
I have been ordering from Nihaojewelry for few years. I have placed about 20 + orders so far, The app is easy to use ,I had a wonderful experience , They have great wholesale pricing, variety of products and the Quality of products is excellent, Great for small businesses, customer service responds quickly , the attendant Cecilia my advisor are very polite and always ready to help going extra mile to assist all the time .They are fast in shipping and it is easy to keep track of the parcel. The products arrived well packaged and in perfect condition. They do have a free shipping section and custom orders . I’ve had a package get loss by FedEx company and (Nihaojewelry) reshipped the order for me. Great wholesale company, I Highly recommend!
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MY ORDER
This is my 25th order with Nihao, and I just love the quality of the products every time. They even take pride in their shipment, by securing your order tightly wrapped and sealed.
If you are looking for a place with customer service and quality products for your business, then I definitely recommend Nihao Jewelry. You would thank me later 😊.
If you are looking for a place with customer service and quality products for your business, then I definitely recommend Nihao Jewelry. You would thank me later 😊.
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Love Products
I recently discovered Nihao Jewelry, and I couldn't be more impressed with their selection and service. The variety of styles and designs they offer is incredible, making it easy to find something for every taste and occasion. The quality of the jewelry is fantastic, especially considering the affordable prices. Each piece feels well-made and looks even more beautiful in person.
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Great quality and great customer service
I love ordering jewelry from this company! All of the jewelry is beautiful! My customers love it! The customer service is incredible, they respond so quickly, and are so helpful! Communication is very important to me and I appreciate them so much! In the beginning I had an issue with a couple earring posts being bent in shipping and they credited me and also made sure to provide extra wrapping protection for my future orders!
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Amazing
Amazing prices amazing products, products are better than the pictures. Cannot wait to order them more.
Great company!
My friend introduced me to Nihao when I was looking for a new supplier for my business. They immediately assigned me a personal advisor and the first sample order I got from them was phenomenal. Everything is great quality and if something is missing or damaged they will make it right. Help is only a WhatsApp message away! Highly recommend!
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