Deeper chrp2
Response from developer
Hello, thanks for your review and sorry for the issue! This issue could be caused by external conditions that affect that connection, or even a hardware issue within your Deeper. Please email us at support@deeper.eu and will find a solution for you. Thanks.
Fail for me
Can’t load premium maps, asking for an internet connection when trying to use it on waters, that’s if it hasn’t locked me out of premium maps.
Cannot opt out of cloud storage. Creating maps for Deeper isn’t something I readily agree with.
If the app actually worked correctly for me it be a higher rating, but after nearly 4 years with some stress & very frustrating days of trying to get a depth on some waters, on others it’s patchy and on a few more no problem. The app needs a refresh. The hardware I’ve no doubts about.
Response from developer
Hi there, thanks a lot for your review and sorry for the issues you had. If you're on the water connected to your Deeper, your phone will not have any internet connection. This is how modern phones work - if they're connected to a WiFi device, they will lose internet access even if you have 4G or 5G enabled. Please go to menu on the left side of the screen and access Offline Maps. Download offline map of your area, and the app will load maps properly even if you don't have internet access. You can opt out of cloud storage if you use the app in Guest mode. But keep in mind that backing up your scans to the cloud ensures that you'll be able to access them even if you change your phone. If you have any other issues with your Deeper or the app - we'll be happy to help you. Please email us at support@deeper.eu and we'll sort out your problems.
Deeper sonar and boat attachments
Good for fishing
Deeper chirp +2
Don’t waste your money!
PS. And the Customer "Support" is even worse. They claim that minor scratches (that are not even as deep as the Serial Number etched into the unit) are indications of "lots of physical impacts against hard objects", so they are using that as an excuse to absolve themselves from any responsibility for the product.
Response from developer
Hi there, thanks for your review. If we could rate your review, we'd definitely give it 5 stars for the creativity! The issues you're having are definitely not normal, and the sonar & app shouldn't work this way. We really want to help you fix these issues. Please drop us an email at support@deeper.eu and quote your review. I'm sure we'll find a solution for you.
Great when it works, which is 10% of the time
Response from developer
Hi there, thanks for your review. If we could rate your review, we'd definitely give it 5 stars for the creativity! The issues you're having are definitely not normal, and the sonar & app shouldn't work this way. We really want to help you fix these issues. Please drop us an email at support@deeper.eu and quote your review. I'm sure we'll find a solution for you.
100 % worth it
Deeper App
Not worth the price
Response from developer
Hi there, thanks for your review! Sorry to hear about the issues you had. I'm sure those issues can be fixed. 1. The Deeper does work under 3-4ft of water, as long as you enable narrow beam in the settings on the left side menu. All sonars in the world need a minimal depth to work. With narrow scanning beams sonars need less actual depth to work. 2. Connectivity is not affected by poor phone reception. You can use the Deeper even if there's no cell service at all. Something else is affecting your connect. Be sure to check out these tips, they'll definitely help: https://deepersonar.com/us/en_us/manual/maximizing-connectivity 3. Make sure you are using Boat mode when creating depth charts. You can view your depth charts via the History of the app, or on the main screen as long as you're no further than 6 miles way from the lake. 4. No sonar in the world has accurate fish detection algorithms. But you can interpret fish with almost 100% accuracy by turning off fish icons. Fishes will appear as arches or lines, and you can tell the size of the fish based on the thickness of the arc. You can read more about it here: https://deepersonar.com/us/en_us/how-it-works/how-to-read-fishfinder 5. Indeed, the Deeper can be heavy to cast. A heavy road and thick braided line is recommended. 6. The Deeper uses Wi-Fi of your phone as well as GPS, so yeah, it can use up the phone battery. You can carry a portable battery to charge up your phone. If you have any questions or issues - be sure to contact us at support@deeper.eu and we'll help.