Quirky
The app is just okay. I was looking for exact match brakes for two vehicles. When I select to arrange search by price from low to high, I get a huge list of stuff that does not fit or junk that’s not for my vehicle. Secondly, when someone, like me, wants front and back brakes WHY doesn’t it plainly show that they’re front or back brakes. That’s pretty important when shopping for brakes. When someone buys a certain style of brakes for the front, I’m sure they match the brakes on the back. Kind of a no brained that it should automatically show the matching set! Thirdly, It also lists parts from all the different stores. I don’t want to drive all over town. I want to shop ONE STORE! Why not have an option to order the “out of stock” brakes and pick them up all together when they arrive “in stock”. That way the store can adjust inventory to meet demand or have them transferred from store to store.
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Response from developer
We've forwarded your feedback to our developers. Thank you for taking out the time to send us your feedback. If you have any questions or concerns, please contact us at 877-238-2623 or Chat In https://help-desk.advanceautoparts.com/s/ We would like to get specifics to improve our app.
Great place, good peopke
I’ve always enjoyed doing business here at the Hull St location near Chippenham. The staff has always been knowledgeable, helpful, and when my wife is there and needs some help putting something in the car , they always help when they can. I appreciate that kind of service. I like that there are many prices and brands to choose from. Well stocked, and if they don’t have it, they will go get it for you! Highly recommend location
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Response from developer
Thank you for providing such wonderful feedback. It is very much appreciated. We love knowing that our valued customers are taken care of whenever they reach out to either our stores or our store support centers!
Good Job!
Easy and convenient! Great app for online shopping! I stopped my review when the #Woke questions of gender identity came up. Will be checking if AutoZone or other auto parts stores have caved to woke ideology. Why would you even need to know this? Liberal extremism and #Woke is destroying our Country!!! I guess you don’t respond to people AGAINST #WOKEISMS!
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Really like the store
I wish the app was a little more friendly allowing you to easily switch stores. I’ve been buying a lot of items recently on here, and each time I was im a much different area than my “home store”. For your app, imagine your grandfather trying to switch stores. I waste five minutes each time I use the app, just trying to change stores. Other than that, love the discount codes.
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Advance auto the best automotive place
The employees go completely out of their way to help me always. They install my wiper blades as today wiper blade installation is complex, as they come with many adapters for all cars. Not the employees of advance auto as they figure it out immediately
Love this store and I only go here for my automotive stuff
I’m a very loyal customer indeed
Love this store and I only go here for my automotive stuff
I’m a very loyal customer indeed
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Had to order my own part.
I went into the Advanced Auto Part store at 175 Broad Ave Fairview nj to get a part for my car. The sale man found my part in the system but wouldn’t order it for me because it would take 2 days to get here? I said ok then he said sorry and closes the computer and walked off. So I just ordered it myself online.
P.S. I’m not complaining I’m just confused. I’ve been ordering my car parts through them.
P.S. I’m not complaining I’m just confused. I’ve been ordering my car parts through them.
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Response from developer
Thanks for the feedback! We appreciate this and we will share this with our team.
Great customer service
Always friendly and helpful on the phone or in person. Always have inventory and if not at one store they accommodate customers needs and ship to and from stores. Always satisfied with their quality parts and warranties.
Best experience ever!
I love the ease of the Advanced Auto Parts app. It is easy to use an I live seeing my perks and all the coupons that you guys offer. The last few years have been exceptionally hard with everything going on. As a single father raising two kids I try to save all I can and I will always used Advanced Auto Parts for all my needs. Thank you so much from your biggest and most loyal customer!
Thanks again!
Benjamin W.
Thanks again!
Benjamin W.
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Response from developer
Thank you Benjamin for your 5-star review!!! We appreciate this and we will share this with our team. Thank you for being a loyal Advance Auto Parts shopper!
Overall 4/5
The prior app design was better; it was quicker and easier to use. Out of all the auto parts apps this is the best; most attractive and easiest to use. I just wish the new app design didn’t lag when you scrolled past the first few lines of parts…the main screen is also too much information. Honestly, the prior design was just simpler and far easier to use and quicker.
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I couldn't do the part search after new version
I can do the search by pressing the recommend
Item and pay . No problem . But if I type the item for search , the screen go blank .
Item and pay . No problem . But if I type the item for search , the screen go blank .
