Jumps all over the place.
When attempting to navigate the app it keeps jumping to the bottom of pages (sometimes other random places). When I copy a part number from somewhere (web browser or document) it cannot be pasted into this app. Tapping in the search field a second time to get the paste option just shoots me to the bottom of the page. When I search for a part name it usually doesn’t find what I want so I resort to part numbers but long numbers are not easy to type. Attempting to use the Advanced Auto website just brings up the app without asking so that only works for the searches if I delete the app.
Show less
Response from developer
Thank you for your feedback. We’re sorry for any inconvenience you may have experienced. Please contact us at 877-238-2623 or Chat In https://help-desk.advanceautoparts.com/s/ for assistance so we can get more information to assist with the app navigation issue.
Lost over $200
I have use this app for a long time now. Spend a lot of time and money at advance I own a tow truck company so I do a lot of parts buying in return have received numerous speed perks. I am an elite member on the app so it allows you to combined up to $20 off of $20 I had over $200 in $20 off $20 coupons that I have a accumulated from combining other speed perks I had received received an email this morning telling me that I had more speed perks but when I open the app it said that I had zero speed perks available and zero expired perks available so when I spoke with customer service, she informed me that there was a lock put on my account just for the speed perks, and there was nothing that she could tell me why and there was no way to refund them so that I would have to start a new account and start all over so just beware it could also happen to you
Show less
Response from developer
Thank you for your feedback. We will make sure to pass this along for further research.
Buying brake pads
I saw that online I would get between 15%/20% so I came into the store on flamingo and St. Rd 84. I was immediately greeted and the lady at the counter asked if I needed help finding something and we proceeded to find my items. She was able to give me an accurate estimate on pricing with a military disc, and also let me know it may be better to order online since I was offered the other percentage off. I asked her if the items in my cart were accurate and she even printed out the part numbers for me so I could verify (match up the numbers) and make my purchase. She let me know it would be a minute and the other two gentlemen were all patient with me waiting in the store(as I was the only one) but we’re all about to multitask with their own “work assignments” and help me. They were awesome!
Show less
Response from developer
It is delightful to hear such positive words and it’s always a pleasure to serve our users.