Leave a Review Better UK
Doesn’t work at all
It just doesn’t work. The backend of this app has got to be a mess, none of the features will load. I cant book or see anything. Am even if it did the UX design is horrible. I manage my account from my computer because this app is useless.iviedm
Account management?
I’d like to be able to log in and manage my account, but there’s no way to do that (and if there is, I can’t find it :/)noodlesaccardo
Bookings not actually made
Sadly this app doesn't just suffer from a terrible UX, but the front end does not consistently connect with the backend: bookings will appear made and confirmed to you, but you will never receive a confirmation email, and if you refresh the app you will see the booking is not in your account. Really poor development work. :(Show lesscametumbling
Abysmal UX
The UX for this app is about as user friendly as a 7 year old trying to use the flight controls of a Boeing 747.Grant Birki
Just Awful
Open the app .. tap the menu icon .. click accounts .. get to a blank screen that says “You havent added any accounts yet” .. go back to menu .. look in vain for Login option, which doesn't exist.
Gives up and chooses a different gym…drtimhill
Really just terrible UX
From trying to find your Club to trying to book something, this app is a slog. It used to remember your information and payment details. Now you need to input them each time. They obviously recently tried to make the UI more consistent but the end result is to make everything worse. Really too bad because I love going to their clubs.Show lessMason153
