HappyFox Chat 2.0

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Business

Free

Rating summary

Details about HappyFox Chat 2.0

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

November 27, 2019
October 6, 2024
12.0+
4+
26.75MB
iPhone, iPod
English

Developer of HappyFox Chat 2.0

HappyFox Inc

⭐️5 / 5

Rating↘︎

🙌3

Ratings

📼6 scs

Media↘︎

📦w/o updates

Updates frequency↘︎

🗣❌ unsupported

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Versions
Price History
Description
FAQ

Version History of HappyFox Chat 2.0

1.11.3

April 4, 2022

Bug fixes and improvements. Have a feature request? Mail us at support@happyfox.com

1.11.2

March 17, 2022

Bug fixes and improvements. Have a feature request? Mail us at support@happyfox.com

1.11.1

March 3, 2022

Bug fixes and improvements. Have a feature request? Mail us at support@happyfox.com

1.11.0

December 9, 2021

New in this release: • Added Roles & Permissions check for both Chat Monitoring and Transcript Visibility features. • UI improvements and bug fixes Have a feature request? Mail us at support@happyfox.com

1.10.0

October 11, 2021

Bug fixes and improvements. Have a feature request? Mail us at support@happyfox.com

1.9.0

September 4, 2021

Bug fixes and improvements. Have a feature request? Mail us at support@happyfox.com

1.8.0

July 21, 2021

• Tag Management - You can now manage tags directly from within the app. • Live Typing preview - When enabled from the web app, this feature allows the agent to see a live preview of what the visitor is typing. Enhancement: • Improvements to agent status settings handling • Minor bug fixes & improvements Have a feature request? Mail us at support@happyfox.com

1.7.0

June 22, 2021

In this release, we bring you a number of essential, quality-of-life improving bug fixes. Have a feature request? Mail us at support@happyfox.com

1.6.0

April 29, 2021

In this release: • New: Support for multiple widget profiles • New: Barge-In - allows Admins to monitor conversations of other agents and "barge-in" if necessary • New: Support for Zip file format in attachments • New: Visitor Info Pane - copy visitor info with a single tap • Bug fixes and UI improvements Have a feature request? Mail us at support@happyfox.com

1.5.1

March 17, 2021

- New: Support for Sign in with Google - New: UI Enhancements to improve speed and readability Have a feature request? Mail us at support@happyfox.com

Description of HappyFox Chat 2.0

Meet HappyFox Chat 2.0 - HappyFox Chat in a brand new avatar! HappyFox Chat lets you take Live Chat requests from your website anywhere, anytime. If you are already using the web app or our desktop app, you’ll find this mobile app, a great companion to ensure you don’t miss any chats. With HappyFox Chat 2.0, you can do a lot more of what you did on the web, now on the go. All-New Design: A completely refreshed design, makes for a best-in-class user experience, in live chat support, ever. Improved Login. Log in using your username, password, and secure access using the Touch-ID/Face-ID integration. Handle Chats, better. Add attachments, tag your chats, use canned responses, or transfer them to another agent. All from within the chat details screen. Multiple Chats. Access and switch between multiple chats, with a single tap, using chat heads, right at the top of your chat screen. Monitor Chats. Be ever ready to jump in and help a new support agent, using the monitor chat feature. Barge-in coming soon! Chat History. Get context on any chat, by accessing completed, missed, and offline chats, and reading through the conversation history. Queued Chats. View chats waiting, and plan for agent availability based on Queued Chats. One left-swipe-away! Settings Screen. Set your availability, change your display avatar, or reach out to us, from a completely revamped settings page. Agents Online. Quickly view a list of agents available online, and transfer chats within or across departments. With these and more, HappyFox Chat 2.0 is set to be the best Live Chat Support App, you could be on!

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