constantly glitching
tried to send in a maintenance request for a pest issue and the app simply won’t load. incredibly frustratingPotential
Is anyone at all working on this app? It’s useful but is also terrible at the best parts. “Freezes” very often. Very unstable. Especially when giving guest access. That part annoys me to death.Developer Response
Hi, Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you've been facing issues with the app, especially with freezing and instability during guest access. We understand how frustrating this can be, and we’re committed to improving the app for a smoother experience. We would appreciate it if you could provide more details about the specific issues you're encountering. Please contact us at feedback@1valet.com so we can investigate further and fix all the issues. Have a great day!Awful
Terrible app that will repeatedly sign you out and then show error messages when attempting to sign back in. So you will be locked out of your own home until you can reset your password. This happened 3 times in months.Developer Response
Hi, Thank you for bringing this issue to our attention. We’re sorry to hear about the trouble you’ve experienced with being signed out of the app and the difficulties logging back in. We understand how inconvenient and frustrating it can be. To help us resolve this issue, could you please provide more details by reaching out to us at feedback@1valet.com? We’re eager to address this problem and find a lasting solution for you. We appreciate your patience and are committed to improving your experience.