Hydro-Québec

YOUR ACCOUNT • Manage your monthly installment under the Equalized Payments Plan (EPP) so that it reflects your actual consumption. • Sign up for an alert when you use more electricity than expected,** when your bill is ready, or to get a bill payment reminder. • View and pay your latest bill directly in the app. • View your billing history from the last two years. YOUR ELECTRICITY USE • Consult your electricity use data (hourly, daily, monthly and yearly). • See a breakdown of your consumption by usage, by billing period or yearly. • Compare your home’s energy performance and that of households similar to yours. • Get personalized recommendations to reduce your electricity consumption and your bill. • Get an alert when you use more electricity than expected.* • Adjust your monthly payment so it reflects your actual consumption.* OUTAGE TRACKER • View outages and planned service interruptions on an interactive map. • Report an outage at an address associated with your account, whether or not you’re signed in to your account. • Track the service status of any addresses linked to your account and add locations you’d like to track. • In the event of an outage or planned service interruption, track the development of the situation in real time and find out when service will be restored. • Get an alert when service is restored or when a service interruption is planned. OTHER ONLINE SERVICES available 24/7: • Report a move. • Make a payment arrangement. • Make managing your account even simpler with Pre-authorized Debits. • Stay abreast of Hydro-Québec news. • Be energy wise *For EPP customers. To take full advantage of our app’s features, make sure you have the latest version of iOS. Download Hydro-Québec’s free app today and save time!