Iowa Mobile ID User Reviews

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  • Ugh!

    The “selfie” in this app is impossible! I’ve now tried 14 times (actually 42 times, sine you get 3 tries per attempt!)
    I’m working with an iPhone 14 Pro with the latest iOS version. I “chatted” & did everything suggested ( including turning off wifi and scam software) and it still didn’t work!
    If I could give it less than a 1 rating, I would. Why didn’t IA just go with Apple or Google wallet?
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  • It worked until it didn’t.

    Initial set up was good, and it worked fine for a while. But then I started getting error messages. As of yet I have not been able to get help from anyone to get it running again. Would like to have it working again, but…
  • Useless for now

    Like others have mentioned the lack of native wallet support is downright disappointing as this was one of the initial draws to a mobile id. Other states have partnered with vendors who were able to make this happen, so its frustrating to see this lack of support. Additionally, due to slow adoption from businesses and retailers I have yet to use this app a single time for the months I’ve had it.
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  • Currently doesn’t work on iPhone 15 series

    At the time of this writing the developers still haven’t made this app compatible with iPhone 15 series. I could do it on my 14 pro. Gets stuck scanning the ID and won’t focus.

    The app hasn’t been updated in over 3 months.

    Seems pretty neglecting for something as important as what they are trying to do here with mobile ID…. No wonder why Apple hasn’t approved this yet with so many bugs these developers are having issues with.
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  • App is barely functional - won’t capture clear pictures

    Will not capture with phones with better cameras. But this lines up with the usual poor implementation from the state with an app provider that probably just paid a bribe to be win the bid. I can hold the ID in front of the regular camera app and it’s crystal clear. This app isn’t processing the camera input correctly.
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  • Iowa Mobile ID

    I am so happy that I got the opportunity to use a mobile drivers license since you never anticipated when it would be asked for it and I usually have my phone every where.
  • Comment

    I like the app but I wish it showed
    More of my name. Like in sideways viewing instead of straight up an down.
    .
  • Needs Apple Wallet Support

    I like the idea of having my license on my phone, but I’m giving three stars because they failed to provide wallet support like some other states do. You keep your ID in your wallet. It shouldn’t be any different on your phone. The main use of mobile ID would be for purchases. It would be nice if it was right by my cards in my phone to speed up checkout times. I really really hope in the future they can make it work.

    EDIT: Turns out there are no plans to make it Apple Wallet compatible at this time. Leave it to this state to come up with something cool, and then ruin it. This isn’t that hard if Georgia can do it. Come on!

    Down to two stars.
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  • Great App

    I have this installed and feel like it’s going to be so helpful. It didn’t take long to install and get it ready to go. Thank you Iowa DOT
  • Future is here

    Works vary well.
    Shows if your license/ID is active or not.
    Be cool to see what else they add to it.
    Had no problem setting it up, the face recognition was a little tricky but got it figured out.

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