Useless
Doesn’t keep your purchases passes. I had to go hunting for them and sadly customer service for premium lounge passes is the worst.
Scammy
I used a lounge at the Toronto airport and was asked to sign up for this. It was not needed.
Useless App
Please allow vouchers to be put in APPLE WALLET instead of forcing us to download your crappy app.
Still garbage
The app is still garbage. Can’t book as it sends you to a reservation page. Can’t reserve as it sends to a booking page. There is nothing premium, or even vaguely useful about the app- which is essentially the shop window for all of the other services including the actual lounge facilities, gave up in the end as the effort appeared infinite, and the reward doubtful.
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Unwanted ads
What an appalling app. The main purpose is to deliver unwanted ads to your phone, even if you turn off the notifications settings in the app.
How can any company treat their customers with so little respect?
How can any company treat their customers with so little respect?
No Apple Wallet Support
Please add support for Apple Wallet, it would make the card so much easier to use! This seems like quite the oversight…
Amazing service
Assistant manager at the lounges are amazing. Very helpful and great service overall. App is also very organized and easy to navigate.
Member is login for first time
Downloaded the app to transfer across from Arrture, as advised by email.
However when I go to login I just get the message “member is login for the first time” and the only thing i can do is click ok, which takes me back to the login screen.
Currently this app is a complete waste of time.
However when I go to login I just get the message “member is login for the first time” and the only thing i can do is click ok, which takes me back to the login screen.
Currently this app is a complete waste of time.
Seems to be fine
There were one star reviews because it was impossible to sign up, but this is now fixed
Need it in apple wallets
Same as title
