Leave a Review MOCREO Sensor
Good but can be better
Years using this brand. Love the email notifications.MarMur93
Almost perfect
I am now able to monitor my two freezers and two refrigerators from my phone while away. However, I wish there was a way on the app to rearrange your sensors up and down on your phone screen. Currently, if you want to do that, you have to physically unplug them, move them to their new location, and rename them. It would be helpful if you could just do that on the app.Show lessIT Specislist
Very satisfied
Read the other critical comments, they were complaining about a function that was never advertised and not part of the unit. Yet, this company altered the software to include it! That’s great service!
I just got it but right out of the box I’m very impressed with ease of setup, range and functionality. My probes are 100’ from the base in two different directions. The base is not line of sight clear and the probes are encased in water tight housings, yet they are working well. I love the notifications and ability to set an audible alarm on the base.
As a request, I would like to see the software revised to expand the temperature graph to include the whole operable range of the probes. It currently cuts off at 50f and any reading below that won’t display well in the graph. Im using to monitor a water tank that will often be in the 30s and 40s and I could see wanting to use this in a freezer w even colder temps.Show lessDurango42000
Confusing app
The current version of the app does not allow alarms to be scheduled for each sensor - they are scheduled for the hub. This prohibits me from monitoring something 24 hrs a day (ie freezer) and something off hours (stove). Further, the enable/disable off hours is a confused spiral of double negatives. Just have a button for each sensor to say always active / specify active alarm hours.Show lessdonkey-puncher421
Easy peasy
This is a backup system for a more intensive monitoring program. We like this because it is so easy to get set up, easy to use. I’ve contacted the company about some issues and they’ve been very responsive and upfront, and they’ve given me good news for the near future. I wouldn’t trust this as our primary, since millions of dollars worth of irreplaceable research quality human tissue is on the line. But if my needs weren’t quite as dire, I’d be looking into just using MOCREO.
As far as accuracy, the MOCREO sensor is close to and tracking with all our other sensors.Show lessNHKing
Insufficient
The app does what it’s supposed to do, but it’s insufficient. What it DOES do: alert you when the temps fluctuate above or below the parameters you set…assuming you set it up properly. What it DOES NOT do: it does NOT alert you when it doesn’t get an update from the sensor…so, if a sensor goes off-line, you won’t know until you open the app. They have added an update for when the hub goes offline (yay!!!), but we also need to know when a sensor goes offline.Show lessAnnoyedCaregiver
Developer Response
Hello, we are very sorry for the problem you mentioned. Currently, the MOCREO Sensor App does not support Sensor offline notification reminders. We attach great importance to your feedback and suggestions, and we will carefully evaluate and consider adding more functions in future product improvements to meet your needs. At the same time, if you have other questions or questions, please feel free to contact us, we will try our best to provide help and support.Great for freezer monitoring
It took 4 tries to get the Wi-Fi up but after that it was easy to add the sensors and set a range for alerting. Note that you don’t have to use Wi-Fi since the hub model I have also has a network port. It’s important to set the appropriate range and time threshold for you alerts otherwise you will get alerts everytime you open the freezer door. I found that -5 to 30 F works for me with a threshold of 5 minutes for being outside that range. Push and email alerts. And you can make the hub beep too! I like the graph history and min max points. Nice app.Show lessBiggerTexan
First look is this is very solid
I would love to see an easier way to set the temp for warning limits. It’s somewhat challenging to set exact numbers. Especially if you have a narrow window for top and bottom. Thanks!PTBoyle
Needs a way to reset Wi-Fi connection in app
There needs to be an easier way to update a Wi-Fi connection in the appWendus454
Developer Response
Hello, we are very sorry for the problem you mentioned. We attach great importance to your feedback and suggestions on optimizing the Hub distribution network steps. We will carefully evaluate and consider continuous optimization in future product improvements to meet your needs. In the meantime, if you have further questions or concerns, please contact us(contact@mocreo.com).Need apart when sensor losses contact
Everything is working great. Have devices at 5 restaurant locations. Everything works as it should. Needs an alarm notification if/when sensors go offline or are disconnected. ThxStewster Ninja
