Works well, but
It would be nice if I could access this device remotely. Bluetooth requires proximity, but otherwise it works well for my needs.
Response from developer
Thank you for the feedback. We will pass on your comments to product management.
Where are the instructions?
Just received my walk and very easy to set up on my phone. The one thing I don’t understand is there is no instructions on how to share this lock with other people in my office. Says that I have to download the app to get the instructions. I downloaded the app there’s no instructions anywhere then I find a link that says download the instructions. I print them off but it doesn’t say anything on how to get people codes so they can use the lock. Very frustrating
Show less
Response from developer
Sorry to hear that. There should be a QR code to lead you to online directions. You can also access them at https://www.masterlockvault.com/welcome/vault-home.
Great lock
Great lock been using it for years and still working great
Response from developer
Thank you! We are glad to hear that.
Problem adding lock from lock owner
I have an apple devise and have been told it is work to load. I have tried many times to add a camera from the lock owners link. No luck
Response from developer
We are sorry to hear that. Please contact us at vaultenterprise@mlock.com
Needs Extension for Apple Watch
Works well with my iPhone. Just wish it had an app for the Apple Watch. I don’t wear my iPhone when I work out but I do wear my Apple Watch. Touching my Apple Watch to unlock my locker would be great.
Response from developer
Thank you for your feedback. I will pass the information request to our product management team. Our Master Lock Vault Enterprise does have a Apple Watch app.
Good app but….
1. Time for open box is only 1 per day
1. One time period can be set for whole days
I would assume to get for this price of product more choices to control it
I am looking around for different brands!!
Please add minimal 3 time periods per day and week 📅 for set this 🔐 management !!!
Thank you
BTW on iPhone when shooting the video the app haven’t access to Bluetooth for open box 🔐.
1. One time period can be set for whole days
I would assume to get for this price of product more choices to control it
I am looking around for different brands!!
Please add minimal 3 time periods per day and week 📅 for set this 🔐 management !!!
Thank you
BTW on iPhone when shooting the video the app haven’t access to Bluetooth for open box 🔐.
Show less
Security
I think the app is so great but I think it might be more secure if you added Face ID. Overall it is a great app to secure my school lock password
iPhone 15 issues
I’ve never had any problems with the app and generating temporary codes for our Airbnb. However I’ve just upgraded my phone to an iPhone 15 and now the app doesn’t generate codes. What’s going on?
Response from developer
Please contact us at vaultenterprise@mlock.com
Needs to be connected to WiFi!
This is pointless with our WiFi or remote controls!
Works great
Just tried the free version using Schlage key that the number was stamped on the key. After doing the adjustment it worked great. Matched identically. Wish there was more then a few lock brands to pick from on the app as I would be interested in buying the full app, but need additional brands of locks not included on the full version. Master Lock being one of them. I have a lock with no number on it and I would like to buy a duplicate lock, but no number stamped on the key I have. I would be using the app to decode the key to buy duplicate locks
Show less
