Connectivity for full use of options
So I love my new Galaxy ear buds but I am having the same issue as most on these reviews . I can not take full advantage of there capabilities because the app does not work with iPhone … :-( , no equalizer and sound features. Just for reference I also tried many times to delete and uninstall the app just to wish and hope it would since and pair / no luck .
I can only pair directly from the system pairing feature on the phone not through the app.
So just so Samsung knows I love my ear pods but I wish I could really use them with my work issued iOS iPhone and use all the features , For that I give just 2 stars.
If this ever gets fixed it would be automatically a 5 star.
I can only pair directly from the system pairing feature on the phone not through the app.
So just so Samsung knows I love my ear pods but I wish I could really use them with my work issued iOS iPhone and use all the features , For that I give just 2 stars.
If this ever gets fixed it would be automatically a 5 star.
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App works great
Don’t know why the reviews are so low since it’s working fine for me
Response from developer
Hi there, thank you so much for such a thoughtful review and taking a stand on our behalf, we wish more people would do the research to verify compatibility before purchasing a product. It's sad how many users rate this application poorly because of some misunderstanding.
Galaxy buds pro
I had the galaxy buds + for a while and worked great with the app the controls were awesome and never had an issue. I thought I would upgrade and got the galaxy buds pro and no matter what I try the app refuses to pair. It’ll connect almost instantly to my phone’s Bluetooth the second the case is opened. The sound quality it’s default at is great and no complaints there, but all the other settings I can’t access cause the app won’t pair to it. I’ve uninstalled and reinstalled the app multiple times, I’ve reset the buds pro multiple times. I tried each guide I found and I even tried seeing if they just happen to have their own app or are just not compatible and there’s nothing. I even had my wife try to get them to work with her Galaxy Buds app, but she couldn’t get it to connect, either. And reading the instructions that came with the box I know they’re supposed to pair with the app.
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Buds Pro NOT CONNECTING
Buds Pro never even is detected, Nov.2021 = still never worked, no matter if app updates or not, a newer version came out also, so they will never support the original that came out same time as app did, WHAT A FAIL PRODUCT, I HATE THE TOUCH PART ALWAYS SCREWS UP VIDEOS AND AUDIO, PLEASE FIRE INVENTOR OF SUCH A SILLY FEATURE! AND THIS APP CREATOR!
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Response from developer
Hi, we apologize for the inconvenience but Galaxy Buds Pro support is not available at the moment, we'll get back to you if there's any update on the matter.
Same iPhone issues as others
The fact that it says “Can’t open this app - not compatible with your device” is ridiculous. I’ve looked at the developers’ responses to other reviews and have also worked in both software and hardware development myself, and they should be ashamed of themselves. You can write an app that works for more phones. The idea that dysfunctional software is “a hardware problem” that “can’t be addressed by software” is ridiculous. If the iPhone is supported by other apps, is on the latest iOS, and is capable of pairing with your Bluetooth devices, the lack of interest in developing a compatible app to adjust settings is exactly that - lack of interest, particularly in what clearly matters to customers. I will be returning my Samsung buds, probably for AirPods, and not buying from them again.
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Be warned! App not compatible on IPhone with Buds 2
I’m super annoyed having purchased these- not realising that the app (when used on iphone) is not compatible with the Buds 2. The app cannot even pick up the headphones. So I connected through Bluetooth; which is great and works. But you can only use the headphones to stop and play music. For the price of this that’s absolutely to absurd! I could of brought a $40 pair from a different brand that at least I could turn the sound up and down or skip songs!!!
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Response from developer
Dear user, thank you for your interest. So far, the Galaxy Buds app in iOS supports only two models, the Buds+ and Buds Live. We'll let you know if there's any update on the matter.
Not iPhone compatible
I was super disappointed to find that my galaxy bud pros wouldn’t sync with the app :(
Response from developer
Dear user, Galaxy Buds Pro support is not available at the moment, we'll get back to you if there's any update on the matter. Thank you for your comment.
I really wish you guys could add gaming mode on ios or any way of reducing the delay
Hi samsung so i bought the galaxy buds live 7 months ago and everything was top notch like even the audio is amazing but i only had one issue was expecting you guys to solve eventually but still didn’t so i connected them to a samsung device and they had zero delay when i press play for my using or games but when it comes to my ios device i did notice delay other than that everything is fine so i hope if there’s something you guys could do about it even if it remove a little bit if latency and thank you for your time have a great one
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Serves its Purlose
Before you turn away from Galaxy Buds because of the reviews of them or this app, please read below. (TL;DR at bottom)
I was skeptical when buying the Buds+ because of all the negative reviews of the product and this app. But let me tell you, I have no regrets buying them.
The reviews saying that the Bluetooth doesn’t connect with iPhones or that you have to give Samsung access to all your contacts just aren’t true. If you have a apple device that isn’t too old, they connect fine. The Buds+ even connected to my Windows PC with no issues, unlike every other earbuds I’ve tried.
As for this app, it works exactly as you’d expect it to. It makes connection even easier than just using Bluetooth, and it gives you control over almost everything. All it requested was to access Bluetooth, no location or contacts.
If you saw one of the reviews at the top saying that this app doesn’t work with the original Buds, (I wonder why apple put that at the top...) no duh. It’s not supposed to. You should do your research before buying earbuds to see if there is an app or the company has official said certain earbuds will be supported by an app. Samsung never claimed or even made it seem like the original Buds would be supported.
TL;DR
Personally I love my earbuds, but that’s not for this review on the App Store. This app serves its purpose and I have had no issues with it.
I was skeptical when buying the Buds+ because of all the negative reviews of the product and this app. But let me tell you, I have no regrets buying them.
The reviews saying that the Bluetooth doesn’t connect with iPhones or that you have to give Samsung access to all your contacts just aren’t true. If you have a apple device that isn’t too old, they connect fine. The Buds+ even connected to my Windows PC with no issues, unlike every other earbuds I’ve tried.
As for this app, it works exactly as you’d expect it to. It makes connection even easier than just using Bluetooth, and it gives you control over almost everything. All it requested was to access Bluetooth, no location or contacts.
If you saw one of the reviews at the top saying that this app doesn’t work with the original Buds, (I wonder why apple put that at the top...) no duh. It’s not supposed to. You should do your research before buying earbuds to see if there is an app or the company has official said certain earbuds will be supported by an app. Samsung never claimed or even made it seem like the original Buds would be supported.
TL;DR
Personally I love my earbuds, but that’s not for this review on the App Store. This app serves its purpose and I have had no issues with it.
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Response from developer
Dear user, thank you for such a thoughtful review. It's sad how many users rate this application poorly because of some misunderstanding. We really appreciate your attempt to make a statement on our behalf. Please stay safe and have a great day!
Please update the app so I can connect with my Galaxy Buds Pro
Please update
Response from developer
Dear user, Galaxy Buds Pro support is not available at the moment, we'll get back to you if there's any update on the matter. Thank you for your comment.
