Awful don’t bother
Mr
Scam
Can you please cancel the subscription?
Response from developer
"Dear user, Cancellation of your subscription is within your control. You can manage it by accessing your iTunes account settings. For further assistance, please reach out to us at support@vpnproxymaster.app. Best regards, VPNSuper Support Team"
No way to cancel subscription that charged automatically
Response from developer
Dear user, We understand your concern about the subscription process. Please note that the VPNSuper subscription is set to automatically renew unless canceled at least 24 hours before the end of the current period. To cancel your subscription and prevent automatic renewal, you need to visit your iTunes account settings page. If you require further assistance or encounter any issues during the process, please reach out to our support team at support@vpnproxymaster.app. We're here to help. Best regards, VPNSuper Support Team
Slowly deteriorating app
Response from developer
Dear user, We appreciate your feedback regarding the performance degradation over time. In response to your concerns, we recommend trying the following troubleshooting steps: > Ensure you're using the latest version of our app, as updates often include performance optimizations. > Try connecting to different servers to see if the issue persists. > Verify your internet connection stability, as this can impact VPN connectivity. If the problem persists, please contact our support team at support@vpnproxymaster.app with server name & protocol.
Most 3rd class VPN
Response from developer
Dear user, We apologize for the inconvenience you've experienced. Here are some troubleshooting steps you can try: > Ensure you're connected to a stable internet connection. > Try switching to a different VPN server location to see if it improves your streaming experience. > Check your device's settings to ensure the VPN connection is optimized for speed. If the issue persists, please provide more details about the specific streaming service, server name, protocol and any error messages you're encountering.
The personal vpn on this keeps turning off I am not impressed with this happening
Doesn’t work
Response from developer
Dear user, we appreciate your feedback. Our 'basic servers' are designed to offer an affordable VPN option, while 'premium servers' provide advanced features. We apologize for any confusion and value your input as we aim to improve our offerings. For connection issues while using basic servers, ensure a stable internet connection, and update the app to the latest version or if this doesn't work for you then contact our support team at support@vpnproxymaster.app for assistance.🙏
