Plum User Reviews

Plum

IOOF SERVICE CO PTY LTD

Finance

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Sub par

The app could offer so much more than just the balance. Even a simple performance graph would be nice.

You’ve got be kidding

9 days ago

Response from developer

Hi, Thank you for the valuable feedback and suggestion, we'll be sure to pass this on. Have a nice day!

Very basic

Extremely basic compared to other superfund apps e.g. Aware Super.

Kwando2

16 days ago

Response from developer

Hi Kwando2, Thank you for your feedback. We'll be sure to pass your feedback to our app team.

Update your maintenance date

The message date on your maintenance popup is outdated. Its giving wrong info to customer

GrvPandey

19 days ago

Response from developer

Hi GrvPandey, Thank you for letting us know. We have removed the outage message, this should no longer been an issue.

Really quite useless

Can’t see the fees I’m paying for my fund. Can’t see anything useful in terms of a return history. Only displays balance and a contributions history. Useless.

Grasscutta

7 months ago

Response from developer

Hi Grasscutta, We're sorry to hear that. We’ve developed the app so that our members can have quick and easy access to their number one online action – checking their super balance. We recommend you access your account via our secure site at plum.com.au.

Getting Better!!!

Started with NOT much, but with each update it’s really getting good! Well done!! Keep going with additional features please!

Trigsy83

2 years ago

Response from developer

Thank you, Trigsy, for your great review. We’re happy that you’re enjoying the app.

A work in process

Before the current update it was your total and that all. With this update, you know there a plan to build something great

bradley7Chess

2 years ago

Response from developer

Hi bradley7Chess, We're glad you're enjoying the app! We'll be sure to pass your feedback on.

Cannot log in

After resetting my password, finding out my membership number and so on, the app still doesn’t allow me to log in

Point1209

3 years ago

Response from developer

Hi Point1209 We're sorry to hear that you're experiencing issue on the app. We'd love to find out more about the issue and help you out. Please email us at service@plum.com.au or call us on 1300 55 7586.

Would give it no stars if I could I wouldn’t even call it an app

Why even call it an app where you can only view your balance?
Are you listening to your customers with the information they want from an app?
This app should allow you to access all the information as per the Plum site rather than getting on a computer!
The information provided is also up to 5 days old?
Maybe with the transfer of new ownership they will listen to their customers and provide what customers actually want rather what they think they need.😡

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Absolutely Useless Fuel App

4 years ago

No benefit

Can only see last contribution and total balance. Cannot see statements / contribution history.

no nicks left

4 years ago

Could do more

Would love to see this app updated like most other super apps where there is a lot more than just seeing last payment. My past super apps you’ve been able to access almost everything the same as web. Kind of makes this app pointless as you can’t do anything. I’ll delete and just use website.

Warholbaby