Plum User Reviews

Plum

IOOF SERVICE CO PTY LTD

Finance

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My account not supported

Load app only to find out my account is not supported, waste of time.

cantselectnickname

4 years ago

Response from developer

Hi cantselectnickname, We're sorry to hear the app isn't working as expected. We'd love to find out more about the issue. Please email us at service@plum.com.au or call us on 1300 55 7586.

Basic

Basically this is an app to check your balance/latest contribution and links you to the plum website if you need anything more. There is no other function.

Considering the huge cost of developing an app. This is a waste of money by a company that’s sole existence is to invest peoples money. Not a good look.

Add more features and give the app some capability.

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Corka85

4 years ago

Response from developer

Hi Corka85, We’re sorry to hear that you have not had a good experience. We will take your feedback onboard.

A waste of time

You can only view your balance and last contribution. You are a major organization. Did you get the work experience student to develop this in their coffee break? Don’t bother.

Oz in Tokyo

4 years ago

Response from developer

Hi Oz in Toyko, Thank you for bringing this to our attention, we’ll pass your feedback to our app team.

Initial release has very limited functionality

Would like to have more functionality from the website (transaction history, performance, portfolio options etc.)

Marfs89

4 years ago

Response from developer

Hi Marfs89, Thank you for sharing your feedback, we'll be sure to pass this on.

Very limited

Very limited in features at the moment which doesn’t provide a lot of value. Hopefully these are added in future versions. Things like unit prices and history, performance, contribution history etc.

If the features aren’t improved then it will just be another app taking up space that will eventually be deleted.

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Hawksboy321

4 years ago

Response from developer

Hi Hawksboy321, Thank you for your suggestions, we'll be sure to pass this on.

Terrible

Shows no detail of an account. Just the balance which is a day older than the website. The app has no functionality at all to see balance by investment option, performance, statements, fund details, asset allocation? What a joke. Come on plum. This app is stupid. Your supposed to be saving us time, not wasting it. This version should not have been released or even publicized in your home page. It’s not even worthy of version of 1.0

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poyz

4 years ago

Response from developer

Hi poyz, sorry you haven't had a good experience. We’ve developed the app so that our members can have quick and easy access to their super balance and last contribution. However, we appreciate your suggestions, we'll be sure to pass this on.

Easy & simple

Nice simple app. Love that it has easy access to view my super. Can’t wait to see where it goes from here!!!

kk12250

4 years ago

Response from developer

Hi kk12250, We're glad you're enjoying the app! We'll be sure to pass your feedback on.

View balance only?

Just downloaded the apps, logged in and perplexed. Am i only able to view current balance, last contribution made, and then proceed to log out? Is this just a beta apps?

LovelezArcher

4 years ago

Response from developer

Hi LovelezArcher, Thank you for sharing your feedback. We’ve developed this new app so that our members can have quick and easy access to their number one online action – checking their super balance and last contribution made. For other information, we recommend you access your account via our secure site at plum.com.au.

Not much useful

Except the snapshot of my account balance, there is nothing much to do in this app.

What’s the point of developing an which asks you to navigate to webpage for any transactions?

Krish9a