Leave a Review Latitude App
Lattitude App is passable, but phone help is NOT
It is very hard to get through on the phone, and on the app you can’t designate which bill you want to cover when you pay - that’s only possible after a long wait, maybe 1 or two hours. And half the time when I have waited to get through on the phone, they’ve told me their system is down, so they couldn’t help me.
Therefore, some of us are relegated to the app instead which is limited compared to talking with a real person on the phone.Show lessLovebinder
Use it wisely
Very happy with the app, quick replacement of new card as mine was damaged. activate online, no phone call required. What would be great if notifications (text) sent for your monthly payments and also notified when you get a fee for account, admin charges which is probably AI, digital accounting, or what ever it is that they hit you with, so all up Notifications for all activity with one’s account, there are a lot of them, there maybe a fee for writing this, along with notification fees 😬Show lessKrazy mikki
Missing options
If you try do thing things in the app (like close account when in credit) it tells you to go back and select the request refund option on the previous screen. However that option is not actually present.
I’ve noticed this a few times with other options. It tells you to go and do x or y within the app but those options are completely missing.Show lessacidnz