Community User Reviews

Top reviews

Soooo many problems

Software has so many bugs and it’s so unstable it’s barely usable on a professional level.

Notifications

Whish the app had Notifications when we receive a text.. don’t know i have a text unless i open up the app

Quite a powerful tool

And has improved a lot since the early days! I mainly use the desktop dashboard for campaigns because it has more features, but this is great for texting my audience on-the-go.

Great idea, too many bugs

I’ve been using Community for 6 months now. It’s a great way to keep users/customers close. But the web app and iOS app are super buggy. Notifications don’t show randomly. Messages look like they send, then disappear, then show up again. If someone texts you a video the quality is so low you can barely see it. And many more.

You would think for $100 dollars a month a product would work better or at least as well as iMessage.
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Response from developer

Hi Allan, thanks so much for your feedback. Sorry for the inconsistency of performance on the app and the web dashboard you have been experiencing. We've recently made some enhancements focused on site reliability which should resolve a lot of what you experienced. We would love to hear from you to discuss your feedback, please email us at yourfriends@community.com. Thanks for being a Community Leader.

It’s was bad

I keep trying to get in I reset my phone and everything and it said that all my stuff was wrong

DO NOT SIGN UP

I told them to cancel my account and they billed me TWICE AFTER. They do not care about you, and they refunded me but then continued to bill me! I CANNOT BELIEVE GARY VEE WOULD VOUCH FOR THIS. Please do not download if you want to keep the value in your pocket.

App

How do I sign up, the app only lets you log in. Super dumb. Maybe let people register on the app.

Login

How do you login if there is nowhere to register?

Love this platform!

Great customer service. Great user experience as the creator of my own texting community. So far great user experience for those in my community. All around a great platform.

Response from developer

Thanks for the feedback. We're always here should you need anything.

Unuseable app

Well, can’t even get on the app so as far as I’m concerned is a total waste of time in the app because I can’t see or use it sucks!

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