ENBD X User Reviews

ENBD X
ENBD X
EMIRATES NBD Bank (P.J.S.C)

Reviews Summary

Top reviews

Difficult to log out today

Today I couldn’t log out

Response from developer

Hi Louay, thank you for reaching out to us. We would like to help you get the most out of ENBD X and resolve your concerns. Please send your details at mobilebankingdev@emiratesnbd.com from your registered Email ID so we can support you right away.

Awsome service, fast, secured and reliable

I’m a loyal patron of this bank, and I must say hands up for their great services.

Response from developer

Thank you for the 5-star rating! Always a pleasure to provide best services to our customers.

Wonderful service!

I and my wife have a total of six accounts in the UAE, I have always been told that ENBD are on a different level, now that I opened an account I can confirm that!!!
I wish to recognise Mrs Amarpeet Kaur for her professionalism, yet extremely friendly approach. Mrs Amra went really out of her way to assist me and resolve one small pending issue.
Congratulations for a wonderful customer service!!!
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Response from developer

Hello Talalantoine, It's heartening to hear that you're having a positive experience with us. We are thrilled to hear your appreciation towards Mrs Amarpeet Kaur and her efforts. We always strive to provide our customers with the best service and your positive feedback validates our efforts. Thank you for choosing Emirates NBD and for your appreciation.

Mr lambert

The best app for on line banking

Response from developer

Hi, we're thankful for your honest feedback and that you feel we're on the right track. We're happy to know that you're happy with our App and services.

Thank you

Perfect App. Thank you

Response from developer

Hello Fouad, it's wonderful to hear such positive words about our Mobile Banking App. We are dedicated to providing the best possible experience, and your feedback assures us that we're making good progress. We appreciate your time in sharing your experience and thank you for banking with Emirates NBD.

Avis

Excellent service

Response from developer

Hello Omaryul, it's fantastic to know that you find our service excellent. We strive to provide the best service to our customers through our Mobile Banking App. Your positive words inspire us to continue to deliver high-quality service. Thank you for choosing Emirates NBD.

Great service

Amazing banking experience with ENBD

Response from developer

It’s encouraging to know that you loved our service. Nothing makes us happier than hearing positive feedback from our customers.

Easy surfing

Convenient abd no need to visitcthe branch for any transactions . Submission if claim or querry is a bit of a challenge

Response from developer

Hi Nanodarediya, it's great to hear that you find our Mobile Banking App convenient for your transactions. We are constantly striving to make our app more user-friendly and efficient. We understand that you have some concerns regarding claims or queries. We encourage you to connect with us on WhatsApp at +971600540000 or write to us at mobilebankingdev@emiratesnbd.com from your Email ID registered with the bank for any assistance. We appreciate your feedback!

Bring back apple pay via app

I recently verified my account using Emirates ID and facial recognition, which is great for security and efficiency. However, after going through all that, it’s frustrating that I still had to manually add Apple Pay. In the previous version, it was seamlessly integrated, so this feels like a step backwards. It just doesn’t make sense to have such a detailed verification process only to end up with extra manual steps. It would be much better if the app automatically added Apple Pay after verification, like it used to.

Bring it back.
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Response from developer

Hi Mr. Ghanim, thank you for your feedback on the recent changes to our ENBD X Mobile Banking App. We strive to make our Mobile Banking App as user-friendly and efficient as possible. Apple pay was earlier discontinued even in the previous version of the App however, you may add your credit card to Apple pay by going to your device settings - Wallet and Apple Pay, then click on 'Add card'. Please ensure that in general tab which in settings also, the language and region is set to UAE. Thank you for your understanding and banking with us.

The worst bank ever

The day i wanted to open an account they push me to buy an insurance policy for 104$ monthly, and they said any time you can cancel this /
After 1 year i decided to cancel my insurance policy and stop automatic deduction from my account, they telling me ok ok we will stop it , but again in the begging of next month i see they deducting money again. Now is more than 7-8 month im following up trough bank office and their different online and different communication ways and try to cancel this ; but they still stealing money from my account.

Really unbelievable bad customer service and lowest quality ever
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Response from developer

Hi Sajjad, thank you for reaching out to us. We’re here to support you and would need your contact details to attend to your query. Kindly WhatsApp us at +971600540000 or write to us at customercare@emiratesnbd.com from your Email ID registered with the bank so we can support you right away.

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