Subscription
Response from developer
Hi, we understand that you've encountered problems with your subscription. Don't worry, we're here to help! According to Apple policy, each user has only one opportunity for a free trial. If you have had the free trial before, or you don't cancel the trial at least 24 hours before it ends, Apple will automatically charge your account. Could you please contact us via "Me -> Settings -> Feedback" in the app with more details? We are happy to help you.😊
Advertisements
The amount and duration of the ads on this app is ridiculous. If I’m trying to quickly track the end of a fast during the day, the advertisements make this nearly impossible during my busy schedule. I don’t have time to wait so long. Please look into lightening the length of the ads or make it possible to use the app as they are playing.
I think this app has a good interface and is better than most fasting apps but the ads are the worst out of all of them.
Response from developer
Hello, we fully understand your feelings. As with most free apps in the App Store, displaying ads is a way to help us stay free. Thanks for your understanding. Meanwile, as a developer, we stand firmly with our users and hope to bring you a better experience. Generally, there is a "❌" or skip button in the upper right or left corner of the ad screen, and you can close the ad after it appears and lasts for a few seconds. If you encounter a long ad, could you please send us the screenshot and link of it (click the ad, then open it in the browser and copy the link) via "Me > Settings > Feedback"? As the length of the ads is controlled by the advertisers, we need to contact the advertisers to locate and block such ads. In addition, we're also trying to find ways to display ads without disturbing you. We also allow you to remove all ads if you want.
Keeps forgetting when I’ve started or ended a fast
I wish there was a way to hide the screen permanently as you have to close it down every single time
Response from developer
Hello, we much value your feedback. Do you mean that if you don’t close the "Percentage of Achievements Completion" page after ending the fast, the reminder "are you still fasting?" will pop up when you enter the app again? Under normal circumstances, in order to motivate users to fast and check the fasting progress in time, after the fasting is completed and saved, the app will display a progress percentage page for the corresponding badge you will earn. However, at this point your fasting record has already been saved, and you can view it on the Timeline of the Me page. If it is convenient, could you describe your operation steps in detail and send the relevant screen recordings via "Me->Settings->Feedback" in the app? It will help us provide you with targeted help. At the same time, we will seriously consider your suggestion and continue to optimize the app. Hope to bring you a better experience in the future.
Subscription is well worth it!
Response from developer
Hello, we much appreciate your recognition. We provide many plans (14-10, 16-8, etc.) and features (water reminder, body status, food diary, etc.) to help you fast. Your love will inspire us to do better. We have been committed to providing users with good service and experience. If you have any questions or suggestions during use, please contact us via fastingiosfeedback@gmail.com. We will be at your service.
Very helpful
Response from developer
Hello, thanks very much for your recognition. We are committed to providing thoughtful service to users like you. It‘s a pleasure to accompany you on your fasting journey. If you encounter any problems while using our app, you can contact us at any time via fastingiosfeedback@gmail.com. We will be at your service.
Feelings of Accomplishments
Response from developer
Hello, thank you for using our app. Currently, the app provides a data synchronization function. You can log in to your account via "Me -> Backup & Restore" to sync data. After changing your phone, you only need to log in to the same account to restore your data. In addition, when you use the app for the first time to end the fast and save it, a synchronization window will pop up to remind you to sync your data in time. If you have any other questions, please feel free to contact us via "Me -> Settings-> Feedback". We will provide you with targeted help.
AMAZING
Response from developer
Hello, we're so glad that you like this app. It will inspire us to do better. If you have any problems during use, please feel free to contact us via fastingiosfeedback@gmail.com. Wish you a happy life.
I have just paid for this app
So far a wee bit dissatisfied.
Response from developer
Hello, thank you for using our APP. You can see some suggestions on food during the eating period in the Eat Right section of the Insight page, and you can also better understand how to use our APP in the Beginner's Guide section. Your fasting plan will be divided into a fasting period and an eating period. Taking the 14-10 plan as an example, it means that you need to fast for 14 hours a day, and you can eat for the remaining 10 hours. During the eating period, you do not need to change your eating habits, just eat normally and have a balanced intake. However, to avoid exccessive hunger during fasting, it is recommended that you choose high-protein and high-fat foods before starting your fast to make you feel full for longer. When you send feedback in the APP, you will be directed to the mailbox page, so that you can write and send feedback email. You can also contact us directly at fastingiosfeedback@gmail.com, and we will provide you with more information about fasting.
This is the best free fasting app
Response from developer
Hello, thank you very much for your recognition. We provide many free plans (such as 14-10, 16-8, etc.) and features (such as weight record, water reminder, hunger tracker, food diary, etc.) to help you fast. Your love will inspire us to do better. If you have any problems or suggestions while using our app, please contact us via fastingiosfeedback@gmail.com. We will be at your service. Wish you a pleasant fasting journey.
My everyday go-to
Definitely recommend. Love it.
Response from developer
Hello, thank you very much for your recognition. We provide many free plans (such as 14-10, 16-8, etc.) and features (such as weight record, water reminder, hunger tracker, food diary, etc.) to help you fast. Your love will inspire us to do better. If you have any problems or suggestions while using our app, please contact us via fastingiosfeedback@gmail.com. We will be at your service. Wish you a pleasant fasting journey.
