Update is a joke!
10/30. How about another bug fix for the bug fix. WiFi connection is still spotty. Sometimes displays speed limit other times not. Doesn’t report Ka alerts to app. Drive smarter will say it can’t find a device nearby but escort live connects without issue. Not acceptable. By
Updated yesterday for bug fixes and it can’t even connect to my RL360c. Gives can’t connect to service error and Bad data sent error yet Escort live connects. This app is still inconsistent and luck of the draw dictates if it will work. This is more or less a public alpha test cause even beta software is more reliable than this. The soon to be discontinued Escort Live is more reliable. Have to use it to adjust device settings since it connects more reliably.
Updated yesterday for bug fixes and it can’t even connect to my RL360c. Gives can’t connect to service error and Bad data sent error yet Escort live connects. This app is still inconsistent and luck of the draw dictates if it will work. This is more or less a public alpha test cause even beta software is more reliable than this. The soon to be discontinued Escort Live is more reliable. Have to use it to adjust device settings since it connects more reliably.
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Regret spending hard earned cash on this
Had to get a new dash cam for a new car and decided to upgrade. Or at least I thought it would be an upgrade.. Got it and since purchase I have not been able to successfully connect and view my gallery. I got this dash cam because it was advertised as a dash cam that syncs with the app on your phone so you can view your videos anytime.. I wish i could get my $200 back so I could get a totally different one. I used to have a tiny little camera that only faced one way but at least it actually let me see my videos🤦🏻♀️ This app and camera are useless to me at this point.
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Response from developer
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://drivesmarter.com/support/app-support/? We'll get you up and running.
Bogus Ratings?
Not really sure how this app can have a 4.7 rating. It was terrible before the update and hasn’t improved since. Whether an issue with the detectors, the app or both. Connection to the detector is spotty at best (Redline 360c 799$). The detector will show the white background show in it is connected to the vehicle WiFi but speed limits are not displayed. With some opening and closing of the app and detector restarts it will occasionally get the Bluetooth connection to my phone and temporarily display the speed limit and then switch to the vehicle WiFi and then the detector stops displaying the speed limit once again. Occasionally the detector connects properly to the WiFi and works fine but shut the car off and come back later for another drive and no data. For and 800$ system this is unacceptable. Escort needs to get their stuff together. This is not a one off issue. I have 2. Stupid me. I should have learned from my mistakes and goe with a different detector and 3rd party app. Come on Escort. Fix the issues….
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Connection troubles while using CarPlay
I was in an accident recently and I only just barely was able to get the video pulled up on my phone app to show the police and it was super buggy. Not being able to connect to both at the same time while also not being able to view the gallery and videos while in car play is incredibly frustrating. I am glad the video saved but I gave up on exporting to my phone and pulled the SD card to in order yo get for insurance. Please fix this issue it is crucial. I don’t want to have to “forget” my CarPlay WiFi just to be able to view the gallery in an accident situation.
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Response from developer
Hi, thank you for your review. We are sorry for the trouble. Please update the Drive Smarter app to the latest version. This should resolve the issues mentioned.
Good App!!! Straight forward
Does what it needs, seamlessly works with my detector!!!
Has bugs and flaws to fix immediately
App keeps saying and announcing “ over speed “ even when not driving or connected to the detector.
When connected to CarPlay with the detector powered up in the car, I’m not able to view any gallery videos through the App taken as from my Escort Maxcam 360. This needs to be fixed quickly and it’s a huge flaw. Can’t give this any more than 3/5 stars until it’s addressed.
I don’t know what else to do but take the SD card out and plug it into a computer to see if the camera part of the dectector even works.
When connected to CarPlay with the detector powered up in the car, I’m not able to view any gallery videos through the App taken as from my Escort Maxcam 360. This needs to be fixed quickly and it’s a huge flaw. Can’t give this any more than 3/5 stars until it’s addressed.
I don’t know what else to do but take the SD card out and plug it into a computer to see if the camera part of the dectector even works.
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Response from developer
Hi, we apologize for any issue you might be having but we'd love to help! Could you send details of what you are experiencing to our customer support at https://drivesmarter.com/support/app-support/?
Has 2 major bugs
1st big is the verify alert toast message has way too short of a pop up time to verify even if you were ready to push the button. Please extend the toast message a bit longer. 2nd bug is setting the sounds to off to be persistent. It always revert back to on for the next drive. Not everyone wants to hear the radio mute for all the possible alerts so having a persistent off button for only visual alerts would be ideal as per many of us in the groups and forums.
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Response from developer
Thanks for your feedback. Please send the details to https://drivesmarter.com/support/app-support/. We'll pass it along to our development team and see if there is any way we can improve it.
Great idea. Terrible execution
If you like hitting “not therr” 4-7 times per police spotted report for the exact say report, than this app is for you. If you prefer not to do that just don’t download this as it it not ready for prime time as I think someone forgot to do any QA testing on it.
Update: Even after the latest update this app is unusable. Why must I get 5-7 notifications for the exact same radar warning. Only one yet the verify button come up 5-7 times. It is like you all never bother to test it in the real world. I suggest you all drive around with it to see how awful it is.
Update: Even after the latest update this app is unusable. Why must I get 5-7 notifications for the exact same radar warning. Only one yet the verify button come up 5-7 times. It is like you all never bother to test it in the real world. I suggest you all drive around with it to see how awful it is.
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Response from developer
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. We will look into this further!
Useless map in apple CarPlay
I’m not sure who developed this app but I can’t express how disappointed I am that THIS is the app I have to use for a $700+ premium radar detector. It’s beyond pathetic. Where do I start? (1) when using the drive smarter app in apple car play the map shows an orientation that is either North up or the only other choice is whatever direction your actual phone is facing I think, no mater how I placed my phone, still couldn’t seem to show the DIRECTION OF TRAVEL. You’d think even the dumbest software programmer would have included the option to orient the map in the direction of travel. The only time it does is when you have a destination set, which is maybe 20% of my driving. (2) doesn’t give ability to send directions to the app from other apps, like your calendar. So any address you enter has to be done manually. (3) after trying to connect the RD to wifi (had to repeat the steps multiple times before it finally worked), only shows that it’s connected to wifi, the escort servers, and Drive Smart account show red X’s which I assume to mean it’s not connecting to those even though it is connected to my wifi (green check mark). (3) doesn’t communicate with Waze which would be the better map since their programmers know how to orient it to the direction of travel. This app is really really really bad. It’s like they gave zero effort on the app to go with their really impressive radar detectors which makes no sense at all.
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Response from developer
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://drivesmarter.com/support/app-support/ ? Thank you.
Useless map in apple CarPlay
I’m not sure who developed this app but I can’t express how disappointed I am that THIS is the app I have to use for a $700+ premium radar detector. It’s beyond pathetic. Where do I start? (1) when using the drive smarter app in apple car play the map shows an orientation that is either North up or the only other choice is whatever direction your actual phone is facing I think, no mater how I placed my phone, still couldn’t seem to show the DIRECTION OF TRAVEL. You’d think even the dumbest software programmer would have included the option to orient the map in the direction of travel. The only time it does is when you have a destination set, which is maybe 20% of my driving. (2) doesn’t give ability to send directions to the app from other apps, like your calendar. So any address you enter has to be done manually. (3) after trying to connect the RD to wifi (had to repeat the steps multiple times before it finally worked), only shows that it’s connected to wifi, the escort servers, and Drive Smart account show red X’s which I assume to mean it’s not connecting to those even though it is connected to my wifi (green check mark). (3) doesn’t communicate with Waze which would be the better map since their programmers know how to orient it to the direction of travel. This app is really bad.
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Response from developer
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://drivesmarter.com/support/app-support/ ? Thank you.
