Amazon Business User Reviews

Reviews Summary

Top reviews

Mostly Good

It is great not to have to swap sign ins however, for some reason the app keeps โ€˜missingโ€™ bank verification. I can see the screen start to load and then โ€ฆ everything is confirmed. 2 days later I get a notification telling me my payment is not verified. No problem on desktop/laptop only on the mobile app.
Show less

Dr.olan

Extremely bad experience. Alibaba is way better and easier to use.

Atrocious

Awful. Useless for a small business. Not clear on Prime and linking to personal accounts. I canโ€™t even work out how to close the account done so I can delete it off my machine.

way too many notifications

and itโ€™s all marketing spam. this is a useless app and serves no one but amazon itself.

It just doesnโ€™t work

It just doesnโ€™t work

Amazingly poor customer service

The registration process didn't allow me to go back to edit my address after clicking too quickly and now it's been two weeks and calling 4 times to edit the address and they still haven't changed it. I can't buy anything because my business has the wrong address and I can't delete the account because it won't be able to reopen the account again. Call me option and chat don't work.
Poor customer service. Clearly don't know what they're doing because each time they say it will be changed. How complicated it is to change an address.
Show less

Feature request

When we go into orders in a business account, the chances are that there will be a shared payment method. The filter always falls back to orders paid by you, which are not very common in a business setting. So when we go into the orders page, please have it default to orders by the business, not by you. This is very annoying. Please have it remember the setting that we choose.
Show less

One star too many

In their infinite wisdom of greed, Amazon are now placing adverts on other platforms that FORCE YOU TO GO ONTO THEIR SITE!!!!! WHAT IS WRONG WITH YOUR COMPANY? I go on there already. Your business app offers NO ADVANTAGE TO ME. PRIME WITHOUT THE ABILITY TO WATCH AMAZON PRIME FILMS !!! GARBAGE!

New update stops app from opening on my 8+

Really annoying that the new update has bricked the app on my phone making it useless for me. Which is annoying bc I need it for my business

Kick out app

I have no idea whatโ€™s going on but Amazon business kick out

Alternatives to Amazon Business