Now Mobile for BlackBerry

September 26, 2024

Fixed • Read-only Date/Time field is editable • Favorites are not saved when switching instances • Favorited items can’t be removed • The user is not redirected to the barcode scanner screen • Fulfillment instruction text is truncated in Now Agent • The Mobile UI rule to make the date field read-only doesn't work • Payload sent via Virtual Agent mobile app is different from one sent via desktop New • Streamline authentication for external URLs via Configurable External Authentication Browser Detailed release notes can be found on the ServiceNow product documentation website.

September 3, 2024

Fixed • Barcode scan failures • Users are reported as ‘Anonymous’ in the User Experience Workspace dashboard • The ‘hamburger’ menu on the chat window can’t be hidden • App crashes when previewing an image in Record Producer • Link text color issues in ‘Asset lookup’ Detailed release notes can be found on the ServiceNow product documentation website.

July 25, 2024

What’s new for iOS v18.1.0 Fixed • A space is added to the middle of an auto-corrected word when adding a comment • Theme color glitch issues on Mobile Device Management configured instances • The ‘Restrict cut, copy, and paste between apps’ protection policy can be bypassed • Issues with the barcode scanner • .WAV files attached in the Activity Stream can’t be opened • Favorites' filter removed when refreshing a list • Carousel icon color and card width issues • Enhancements to UI Rule for checking min and max range on calculated input values Detailed release notes can be found on the ServiceNow product documentation website.

July 4, 2024

Fixed • User is not redirected to the app after updating with Edge • A form screen record doesn’t display when the user taps a notification • Mobile Agent app scanner doesn't work on iPhone 14 • Low successful scanning rate for barcode input • Siri Shortcuts only displayed in debug mode • App crashes while scrolling on iPad • Now Assist flows in Mobile Virtual Agent does not support multiple genius results cards in carousel control Detailed release notes can be found on the ServiceNow product documentation website.

June 27, 2024

Fixed • User is not redirected to the app after updating with Edge • A form screen record doesn’t display when the user taps a notification • Mobile Agent app scanner doesn't work on iPhone 14 • Low successful scanning rate for barcode input • Siri Shortcuts only displayed in debug mode • App crashes while scrolling on iPad • Now Assist flows in Mobile Virtual Agent does not support multiple genius results cards in carousel control Detailed release notes can be found on the ServiceNow product documentation website.

May 30, 2024

Fixed • The Analytics user ID fails to update if user information changes • Inconsistent UI rule on the ‘Details’ screen after updating an input form • Enhanced Dynamic Choice Picker control for single and multi-select in Virtual Agent Detailed release notes can be found on the ServiceNow product documentation website.

May 2, 2024

Fixed • Content publishing mobile banners don’t load • The user can’t cycle through carousel images with Voice Over • Other performance improvements and minor bug fixes Detailed release notes can be found on the ServiceNow product documentation website.

April 1, 2024

Fixed • Siri shortcuts are not displayed in the App Center build • Special characters do not display correctly in questionnaire details • Incorrect translations from English to Canadian French • Inline Predictions breaks Activity Stream entries • Now Mobile content publishing mobile banners disappear • ‘Unable to submit’ error message when using a UI rule on a function • An .ics file downloaded from the Walkup Visits widget doesn't work as expected • Support for giving feedback by long press gesture on Now Assist Virtual Agent Chat conversations. Detailed release notes can be found on the ServiceNow product documentation website.

February 29, 2024

Fixed • Intermittent crashing when the user repeatedly taps an action • The Mobile UI does not apply when refreshing the form screen Detailed release notes can be found on the ServiceNow product documentation website.

February 6, 2024

Fixed • Record not updating when clicking confirmation dialog. Detailed release notes can be found on the ServiceNow product documentation website.