Live Reviews:
Now Mobile

Now Mobile

Remove Friction from Work

⭐️4.7 / 5
Rating
🙌1.4K
Ratings
📼6 scs
Content
📦~ in 3 weeks
Updates frequency
🗣❌ unsupported
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All Versions of Now Mobile

18.0.1

July 4, 2024

Fixed • User is not redirected to the app after updating with Edge • A form screen record doesn’t display when the user taps a notification • Mobile Agent app scanner doesn't work on iPhone 14 • Low successful scanning rate for barcode input • Siri Shortcuts only displayed in debug mode • App crashes while scrolling on iPad • Now Assist flows in Mobile Virtual Agent does not support multiple genius results cards in carousel control Detailed release notes can be found on the ServiceNow product documentation website.
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18.0.0

June 27, 2024

Fixed • User is not redirected to the app after updating with Edge • A form screen record doesn’t display when the user taps a notification • Mobile Agent app scanner doesn't work on iPhone 14 • Low successful scanning rate for barcode input • Siri Shortcuts only displayed in debug mode • App crashes while scrolling on iPad • Now Assist flows in Mobile Virtual Agent does not support multiple genius results cards in carousel control Detailed release notes can be found on the ServiceNow product documentation website.
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17.6.0

May 30, 2024

Fixed • The Analytics user ID fails to update if user information changes • Inconsistent UI rule on the ‘Details’ screen after updating an input form • Enhanced Dynamic Choice Picker control for single and multi-select in Virtual Agent Detailed release notes can be found on the ServiceNow product documentation website.
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17.5.0

May 2, 2024

Fixed • Content publishing mobile banners don’t load • The user can’t cycle through carousel images with Voice Over • Other performance improvements and minor bug fixes Detailed release notes can be found on the ServiceNow product documentation website.
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17.4.0

April 1, 2024

Fixed • Siri shortcuts are not displayed in the App Center build • Special characters do not display correctly in questionnaire details • Incorrect translations from English to Canadian French • Inline Predictions breaks Activity Stream entries • Now Mobile content publishing mobile banners disappear • ‘Unable to submit’ error message when using a UI rule on a function • An .ics file downloaded from the Walkup Visits widget doesn't work as expected • Support for giving feedback by long press gesture on Now Assist Virtual Agent Chat conversations. Detailed release notes can be found on the ServiceNow product documentation website.
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17.3.0

February 29, 2024

Fixed • Intermittent crashing when the user repeatedly taps an action • The Mobile UI does not apply when refreshing the form screen Detailed release notes can be found on the ServiceNow product documentation website.
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17.2.1

February 6, 2024

Fixed • Record not updating when clicking confirmation dialog. Detailed release notes can be found on the ServiceNow product documentation website.
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17.2.0

January 25, 2024

Fixed • App crashes when cancelling an attachment upload • Non-editable fields can be edited • Screen flickering when changing screen orientation • Images display incorrectly under ‘Quick links’ • The wrong item is shown after refreshing an embedded list Detailed release notes can be found on the ServiceNow product documentation website.
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17.1.0

December 28, 2023

Fixed • App crashes • Non-editable fields can be edited • The wrong item is shown after refreshing an embedded list • Translation issues in the base instance language pack Detailed release notes can be found on the ServiceNow product documentation website.
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17.0.0

December 1, 2023

Fixed • Custom mobile theme breaks when the app is opened from the background • Device registration is prompted when logging in • Error message appears when the user sends an email • User can't scroll to hidden string input • User can’t upload Word documents to chat conversations • Usage descriptions for unused app capabilities cause security audit failures • App crashes when performing WOT transactions • App crashes when attaching files in iPad chat • User can’t find cached documents • Deep links don’t redirect the user • Pop-ups don’t open properly in Safari • The Input Screen doesn't capture all uploaded image files • Pages fail to load properly • Icons and text don’t render properly on iPhone SE Detailed release notes can be found on the ServiceNow product documentation website.
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Price History of Now Mobile

Description of Now Mobile

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Set up a new workspace or book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document • HR: Create or update a profile or check the vacation policy Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process. NOTE: This app requires the ServiceNow Rome instance or later. © 2024 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
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Now Mobile: FAQ

Does Now Mobile work on iPad devices?

Yes, Now Mobile is available for iPad users.
ServiceNow Inc. is the developer of the app.
The minimum supported iOS version for the app is 16.0.
The overall user rating of the Now Mobile app is 4.7.
Now Mobile Relates To The Business App Genre.
The latest version of the Now Mobile app is 18.0.1.
July 8, 2024 is the date of the latest update of the Now Mobile app.
Now Mobile officially launched on February 5, 2023.
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The following list of languages is supported by the Now Mobile app: Arabic, Czech, Dutch and 19 more.
No, Now Mobile is not on Apple Arcade.
No, Now Mobile does not support in-app purchases.
No, Now Mobile does not provide support for Apple Vision Pro.

ASO: Keywords of Now Mobile

Screenshots of Now Mobile

iphone
ipad

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Reviews of Now Mobile

  • Mobile client exceeded expectations

    I thought the mobile experience of Service Now would cumbersome and boring. I’m happy to report this is not the experience. I like the notifications and the ability to modify a scheduled appointment
  • Great but with a quirk

    I like the usability of the app and that I am able to keep up with company requests while away from my computer. The quirk I mentioned is that I have cleared all my alerts and notifications but the app badge count is still at 2. I cannot clear whatever is keeping the badge count alive!
  • Very Limited Use

    I was hoping this app would provide more convenience away from my desktop, but in practice, it has been very limited to the point of being almost useless. Currently, I only use it to respond to iOS notifications, which takes me to the item number in the app. If I lose the notification or it doesn’t come in, I have no way of finding the item number. I can’t access my review/approval or even conduct a basic search from within the app. Which mean in many cases, I have to go back to my desktop, which is time-consuming due to the multiple layers I have to log into.

    This app misses the mark for me. I tried to submit feedback and was prompted to contact a sysadmin. Really? They didn’t make the app, so why would they care? Unless they are configuring what is available in the app, leading to a subpar experience. Who knows? And who cares I’m not going to attempt to navigate that maze. But right now, it’s very disappointing.