JJ's House User Reviews

JJ's House:Bridesmaid Dresses

TOP BRIDAL PTE. LTD.

Lifestyle

Shopping

Reviews Summary

Positive highlights

💎

This app hasHigh-quality fabrics and craftsmanship

🎨

This app hasWide range of colors and styles

🛍️

This app hasConvenient online shopping experience

👗

This app hasExcellent try-on program for sizing

💰

This app hasAffordable prices compared to retail

🚚

This app hasFast and reliable shipping

🔍

This app hasDetailed product information and customer photos

🧑‍🎨

This app hasCustom sizing options available

🌟

This app hasExceptional customer service and responsiveness

Negative highlights

⏱️

This app hasLonger shipping times for some orders

🔍

This app hasDifficulty finding local alteration services

💳

This app hasHigh shipping costs for some locations

📱

This app hasSlightly more challenging shopping experience on mobile app

Top reviews

Most RecentHighest RatedLowest Rated

Awesome Place to Order From

I have ordered MANY Try-On dresses in order to find the perfect one for my daughters upcoming wedding. Shipping is so fast and returns are super easy! After receiving multiple style dresses, I finally got the right one!

VictoryWife

5 months ago

Response from developer

Hi, thank you for your comment. We will work on improving ourselves continuously to bring customers a better shopping experience. Looking forward to serving you again. Have a nice day! JJ's House Team

Happy customer

I’ve just purchased three bridesmaid dresses for my daughters wedding, they came quickly, all three true to size, great quality. I’ll be coming back for more, I’m also telling all my friends . Veronica 🤩

R.O.N.I.

5 months ago

Response from developer

Great quality and beautiful!

I’ve purchased several items from JJs house, including my wedding dress and I’ve always been happy with the quality, the weight of the fabrics and everything is well made. Also, the shipping is reliable and relatively quick! I’ve only purchased one thing that had really inaccurate sizing and it was the shape wear.
I would recommend all their dresses!

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turtlegamer123

5 months ago

Response from developer

Hi, thank you for your comment. We will work on improving ourselves continuously to bring customers better shopping experience. Looking forward to serving you again. Have a nice day! JJsHouse Team

Mother of the bride dresses

This was my first time ordering from JJ’s and found the quality of the dresses to be amazing. I love the fact that I could order samples and try on. I will be a return customer!

assffghjko

5 months ago

Response from developer

The Review is Strictly Based off Customer Service

I have been trying to communicate with them over a package that was marked as delivered but was either delivered at the wrong address or stolen. I ordered a $10 try on and I’m trying to make sure I’m not going to get charged for it because it’s only a 5 day period and it took already 2 days just for the first response. When I asked a question about what they wanted it took yet another 2 days and they still did not answer the question, I sent both an email AND a message through their messaging system on the app that they take days responding to. After not getting my questions properly answered I warned them of they didn’t give me a proper response within a time frame (because my time with the dress would be up) I would be canceling my credit card, I STILL DID NOT get one so I canceled it. I’m not playing games with this company or any company the dress I ordered is beautiful and would have loved it for the wedding I am going to but I’m going to have to look elsewhere now.

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rab1920

5 months ago

Response from developer

Hello, sorry for the bad experience. May we know if this has been solved? If not, please click Support in Account on APP to send us a Ticket, or contact us through Live Chat or Ticket here: https://www.jjshouse.com/help_faqs. We will continue to improve our and services. JJ's House Team

My formal dress has arrived!

I received my floor length formal dress promptly.
It is a perfect fit, and the steel blue is true to colour (as advertised. ) The length is exact , because you allowed for a small heel in the finished garment length.
I appreciated your attention to detail, as you contacted me to question one of the measurements I gave ( The dress was custom made).
Thank you JJ’s House. I look forward to wearing the dress and jacket at our Grand daughter’s wedding later in the year.
Judith

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Valleyway

5 months ago

Response from developer

New Customer

I’m extremely pleased with the material and fitting. I love being able to custom size, and honestly the craftsmanship is tremendous!!! From what I ordered, some dresses have built in slips, which makes them more comfortable and me more confident!!! I’m an odd shape, super short body, long legs, busty, tiny waist, big hips, and through chat then email got specific sizing!!

I can boast all day about their dresses!! The material is soooo professional!! Thanks JJ’s and so happy to have found You!!

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Heather, Northen Canada

5 months ago

Response from developer

Robe

Bonne qualité et très bon prix

La plus belle c’est moi

5 months ago

Response from developer

Bonjour, merci pour votre commentaire. Nous travaillerons à nous améliorer continuellement pour offrir aux clients une meilleure expérience d'achat. Au plaisir de vous servir à nouveau. Passez une bonne journée ! L'équipe de JJ's House

So far so good !

Was really surprised y the quality of the dress but had to return it as the sizing was off. Not happy with the restocking fee and shipping costs as ordering my normal size based on the measurements should’ve had a nice fitting dress but nope . I would order again and possibly try ordering a dress with my own
Measurement.

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Msanta097