Not as good as it used to be
If I had reviewed Zulily when I first got it (while pregnant with twins in 2009), I would have given it all the stars I could. Back then, they had a much smaller collection of high quality items to sell. I could pretty much be guaranteed of finding something each time I went on there. It was a FANTASTIC place to buy pretty maternity wear - above and beyond what you could find in brick and mortar stores. Lots of clothes, toys and books for kids. Now, you have to wade through tons of low-quality stuff that I could find at the closest Wal-Mart. Several of the brands that I used to “favorite” don’t appear there anymore (also - they buried the “favoriting” tool which was very handy to get notified when those items were back on the site). The worst, though, is the looooonnnnggg time it takes to get an item you order - sometimes WEEKS. I was sad to see the old Zulily get replaced by an online TJ Maxx (which wouldn’t, in itself, be a bad thing - but add in the inability to touch/feel the item in question and the slow shipping, and it makes it much less useful).Love the sales
I love the platform and the whole concept of how they order and are able to give us really great prices! Always read the reviews when ordering bc its hit or miss it seems on some of the premium brand items. (Perfume, makeup, etc.) It seems you have to be careful bc it looks like some of the premium products offered may not be real. I wish that the shopping interface was more user friendly and that you could see everything once you click on the item. Not having to click a second time to reveal what sizes they have. System runs slow most of the time. Shipping could be alot quicker on some things. I understand items that are being shipped internationally but not others that are in U.S. just not at the warehouse yet. Just a few suggestions to help make it better!! Thanks!Good Site to Shop
I gave this review 4 stars because while it’s a good place to shop, it’s not great because of how long you have to often times wait for items. I like that they have different things that I don’t see everywhere else, but the wait times (and sometimes delayed shipping) put a big dent in my shopping experience (especially when I’m buying items as gifts, which I do most of the time, and hold my breath that I’ll get delivery by the time I need it for the occasion). I’d also like for the country of origin to be shown instead of ‘imported’ since I’d really prefer not to buy items made in China (with slave labor). I have found more times than not that customer service representatives are courteous and helpful when I’ve had items either go missing or have come defective.