Leave a Review JJ's House
Beautiful wedding dress
Bought my wedding dress from here. I was iffy at first because.. $200 for a wedding dress???? But it’s true! Shipped in 2 weeks and it’s perfect!Aw8ingSunshine1214
Developer Response
Hi, thank you for your comment. We will work on improving ourselves continuously to bring customers a better shopping experience. Looking forward to serving you again. Have a nice day! JJ's House TeamJadore
La grandeur est toujours parfait et d’une beauté incroyable 😍nancy madi
Developer Response
Bonjour, merci pour votre commentaire. Nous travaillerons à nous améliorer continuellement pour offrir aux clients une meilleure expérience d'achat. Au plaisir de vous servir à nouveau. Passez une bonne journée ! L'équipe de JJ's HouseFast and reliable
Good service by chat. Loved all the dresses I tried.Claira2
Developer Response
Hi, thank you for your comment. We will work on improving ourselves continuously to bring customers a better shopping experience. Looking forward to serving you again. Have a nice day! JJ's House TeamGreat site/app
Very easy to navigate and they always have such a great selection. And fantastic deals.Caniwi78
Developer Response
Hi, thank you for your comment. We will work on improving ourselves continuously to bring customers a better shopping experience. Looking forward to serving you again. Have a nice day! JJ's House TeamBeautiful dress
Dresses are beautiful, well made and suit most people. Staff online are extremely helpful and know there products.
My only gripe is I wish you would use people who are plus sizes for dress that would suit people as such. Most women over the size 18 are looking for clothes that will look great on them. Anyone tall and skinny like most of models are going to show the dress beautiful. But what about us short and plump.
Just my thoughts.Show lessHellonwheeles
Developer Response
Hi, thank you for your comment. We will work on improving ourselves continuously to bring customers a better shopping experience. Looking forward to serving you again. Have a nice day! JJ's House TeamGood
Amazing productN Chetty
Developer Response
Hi, thank you for your comment. We will work on improving ourselves continuously to bring customers a better shopping experience. Looking forward to serving you again. Have a nice day! JJ's House TeamTerrible, dishonest returns policy
If I could leave 0 stars, I would.
This company’s returns policy is dishonest and misleading. They will cancel your order if you buy more than one dress at a time, if you don’t reply to their email saying you “guarantee” you will keep all of the dresses (before they’ve arrived and you’ve seen them or tried them on). This is the case even when you’re trying to buy dresses for all of your bridesmaids at once.
The returns policy says if you order a number of dresses, they charge a “10% restocking fee”. That’s pretty ridiculous, but worth it to have all the dresses at once so they can be tried on together. They then denied that was the case (it’s in the written policy they direct you to) and suggested I should purchase a single dress instead.
Do not waste your money and time, the dresses look low quality and you can buy the same ones anywhere online.Show less32HS
Developer Response
Hello, sorry for the bad experience. May we know if this has been solved? If not, please click Support in Account on APP to send us a Ticket, or contact us through Live Chat or Ticket here: https://www.jjshouse.com/help_faqs. We will continue to improve our and services. JJ's House TeamMade to measure
I recently had some made to measure mother of the bride dresses made. I am in the UK, and find that I cannot buy anywhere for petite 5 foot ladies. I sent for the try on dresses first, fitted lovely, and were beautifully made but too long ( being 5 foot). So I had them made to measure. It took approximately 4 weeks to the day, they arrived ( a little creased) but after cool iron was perfect. I could track all the way from import, export, customs, transfers and airports….. brilliant. I am absolutely thrilled with my dresses, I would highly recommend JJs house.Show lessPatonyLight
Developer Response
Hi, thank you for your comment. We will work on improving ourselves continuously to bring customers a better shopping experience. Looking forward to serving you again. Have a nice day! JJ's House TeamI found my new Go-To!
I am very happy I discovered JJ’s House online! They have so many dress styles to choose from. The color palette from which to choose is plentiful. I highly recommend that you order fabric swatches before you buy a dress. They are very reasonably priced and shipping is FREE. The shade of a color can vary greatly from fabric to fabric. Most swatches provide the color in satin, chiffon, and charmeuse. They recently added a gorgeous emerald green in stretch satin!! Lastly, I absolutely LOVE the Try Before You Buy option!! The shipping fee is very low priced and that nominal amount covers shipping to my home and back, should I need to return it. If I decide to keep the dress I try before I buy, I save an additional 20%! I cannot say enough good things about JJ’s House. The quality is excellent. You won’t be disappointed with that or their prices. Don’t wait! Check out JJ’s House right now.Show lessSunflower gal
Developer Response
Hi, thank you for your comment. We will work on improving ourselves continuously to bring customers a better shopping experience. Looking forward to serving you again. Have a nice day! JJ's House TeamJj house makes life easy!!!!
I was able to pick my wedding gown online and then it eventually was available to use as a Tryon. And I absolutely loved it! Until I could get what I thought I really wanted, which was this dress, I was trying on other dresses. So much easier than going to a bridal place. Plus, it was easy to tryon at home versus trying to get the wedding girls to come out to a place to zip up your dress. I was towing in between sending my exact measurements or just trying it and then having a local person, adjust the few needed adjustments. I decided to go with the general size and then have the local person tweak it a smidge. Does anybody know a local person to adjust my size either in Philadelphia, or in Williamsport Pennsylvania? Take care everybody and enjoy doing your wedding, TriciaShow lessThe duncinator
Developer Response
Hi, thank you for your comment. We will work on improving ourselves continuously to bring customers a better shopping experience. Looking forward to serving you again. Have a nice day! JJ's House Team
