COMMAND PRO User Reviews

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  • Warning: It’s addictive!

    The Command Pro app works great and gives me everything I need to remotely view images and manage my cameras when I’m not around. I set my cameras to check in once a day to conserve battery life most of the season with more frequent checks during the fall. Image quality on my Fusion X and Manifest 2.0 have been great! Looking forward to adding more cameras in the future.
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  • Best cell camera app in the industry!

    I have tried the cell cameras from almost ALL the different players in the game. This app is by far the most user friendly, and packed with top of the line features. Love being able to see the GIF preview before downloading the video. I have this paired with several Fusion X cameras and a few Reactors. I have not had a single problem! Highly recommend!
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  • Poor pic quality; Camera only works with a strong 4 bar signal

    Don’t waste your time or money. Horrible product. purchased this as a back up camera and put it in my closet for two years. Took it out and activated the app and the camera and immediately had problems connecting the app on my iPhone to the camera. Call customer support and was told that because the purchase was over their warranty. That no matter what it was out of warranty. We live in an area where if you’re lucky you get one bar of Internet. Drove to town where I could get four bars in the app still wouldn’t load correctly or update so I’ve got a useless piece of equipment here. Called Customer Support and was told a ticket would be started and someone would get back to me within 48 hours that was four days ago.
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  • Happy Man

    OK FOLKS PLEASE READ!!! I called the stealth cam support and one minute or so they answered and I told the WOMAN that answered that when I turned my camera on when I first got it let it do it’s load up and pressed synced and walked away for the first maybe 10 notifications it would stop.. and sometimes it will go 2 or 3 day stop and to turn off camera at the woods and turn back on and it would flash all 3 lights which were loading all my photos to my app which my app haven’t received yet sometimes 45 mins standing in the woods!!!!!! But here your answer SHE SAID O NO NOT SUPPOSED TO BE THAT WAY I SAID I THOUGHT SO… SHE SAID GO TO YHE CAMERA IN THE WOODS OPEN THE CAMERA TURN IT OFF. PULL YHE BATTERIES OUT UNSCREW THE ANTENNA OFF AND THE LOOK BETWEEN THE HIENG ON THE CAMERA ON THE INSIDE OF THE HIENG ON THE CAMERA ON ITS SIDE THERES A GREEN PIECE OF TAPE.. it will be same same color as your camera PILL TAPE OFF THERES A SIMS CARD THERE PRESS IT IN TO UNLOCK IT PULL OUT SOME BUT NOT ALL THE WAY OUT.. and SD CARD PULL IT OUT HALF WAY… FINAL STEPP WAIT 60 SECONDS THE PRESS THE SIMS CARD BACK IN THEN THE ANTENNA THEN THE SD CARD THEN BATTERIES THEN TURN ON AND YOU WILL BE ONE HAPPY PERSON!!!! 🙏
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  • Hope you don’t have issues with camera

    I love these cameras - when they work. I’ve had 2 older ones that never had an issue, one that’s a year newer that, after 10 days, quit receiving cell service. If you have to call customer service you better set aside. Few hours. My average hold time before i was able to talk to someone was an hour 15 minutes. Then they try to solve the issue over the phone - when that doesn’t work they gotta put in requests. Blah blah blah. Going the proper route I had to call 6 different occasions with just about 8 hours of phone time - got approved for a warranty service and sent my old one in - it’s been almost a month now and still haven’t gotten the new one. Said it was shipped 10 days ago. Email doesn’t work as well as the website chat. The customer service alone makes me regret ever buying these cameras.
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  • Download HD Video

    Edit: The app isn’t even compatible with IOS photos… The three photos they send on the videos (that I can’t get) doesn’t load but a blank pic. You have to save it to files, then text it to yourself…

    Well out of the 4 Reactors I have none will send full video or HD pics when requested. But they’ll sure charge you for them. I have their Muddy version of the reactor and it does send them. GL getting them to respond as well. They completely ignore all inquiries sent by email. They must have a rule to send all inquiries to their deleted folder. Also, if you call expect to wait 3 hours or more.
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  • App freezes

    App worked okay for about 3 months. It now freezes when there is new activity. Just spins when you click to open photos. Sometimes have to delete app and reinstall 3 or 4 times per day just to view. I have updated recently. Not sure if that caused the problem or not. Enjoy looking at photos, but it is getting old having to delete and reinstall daily. One would think there would be an easy fix from a development standpoint.
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  • Peak of the rut now the app stops working

    Had high hopes for muddy coming from SPYPOINT. Went through ten SPYPOINT cameras in two years cameras would just stop working and customer service always had an excuse. So switch to muddy in sept. All went well until peak of the rut, when I need the cameras the most. The app keeps timing out, currently have 30 pictures from overnight on three cameras in the hardwoods I cannot view. If one of these camera companies ever gets their stuff together they really could make a killing! I guess time to try another brand. This is getting expensive
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  • As I suspected

    Do not opt to save high resolution images/videos because you’ll never get them. You have to pay extra, so just burn that money right away. Also, when you try to save the “free” standard resolution images/video they do not show up on your phone. For instance, if you have the camera setup for video, it will show you 3 images as a preview. You can download the whole video for a price. However, if you want those 3 images (preview) they appear as black images when you save them. So, you have to take screenshots. Typical trailcam company. Selling garbage products that have potential but they won’t spend time/money fixing problems or developing apps. They have plenty of time to push out a dozen crap cameras but not enough money to make one work. This has been state of trail cameras since they were introduced decades ago. Save your money and imagine what interesting animals you have on your property.
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  • Review after a year of use

    There are a lot of really bad reviews about these cameras and this app. After having two cameras and the app for over a year now I have honestly had very little trouble out of the app and none out of the camera. Definitely worth the money I’ve spent. Yes they routinely do an update once every couple of months but you only lose the service for a few hours in the middle of the night and all your picture still come to the app after they are done updating. I have no idea why people trash this app like they do.
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