TimelyCare Health & Well User Reviews

Top reviews

Extremely Reassuring

Great solution to online healthcare in a pinch.

Shamika

Shamika was extremely caring and helpful. I canโ€™t thank her enough.

Can't sign up/log in

I'm unable to sign up as this app was suggested by my school. It says a error

Amazing

This app has been so useful to me during my time in college. I have called so many times for a variety of reasons and most of the time the people are so kind and helpful. I literally would not be here without them. Very grateful.

Response from developer

Thank you so much for your review! We're glad we are able to give you the support and care you need. We would love to talk more about your experience - if you are interested please send us a message at feedback@timely.md - thank you!

Great app

When I first got the app there was an error message that would not allow me to sign in, after sending a review in which I spoke about the problem, I received an email and the problem was solved very quickly.

Response from developer

Thank you so much for your review! We appreciate your kind words, and we are glad our team was able to support. Have a great week!

TimelyCare

There are great features

Wonโ€™t let me log in on the app

I was able to sign up on the website but when i try to log in on the app it wonโ€™t let me. I enter my school email as asked and it brings me to a safari page telling me to open in the app, and when I do a box that says โ€œthere was an error that prevented login.โ€ I am on reliable wifi fans have tried deleted and redone loading the app, but it still gives me this every time I try to log in. If you could explain why this happens so I can fix this issue it would be appreciated. Iโ€™d love to actually use this app.
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Response from developer

Hi there - we apologize you have had difficulty logging into the TimelyCare app. Please call or email our 24/7 support team at 833-4-TIMELY or help@timely.md to allow us to make this right.

Staff is so nice and helpful!

I called this morning being a first time patient not knowing exactly how to go about scheduling a visit. I spoke to Alexis on the phone and she made it feel like she was right there with me walking me through the process! I was able to schedule my visit and get my medication within 5 minutes. Love this company and would recommend to any student!! Never going anywhere else.
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Response from developer

Thank you very much for your review! We are so glad we were able to get you the care you needed. We would love to talk more about your experience - if you are interested please send us a message at feedback@timely.md. Thank you!

Parsing url failed, Cannot Schedule appointment

Parsing url failed, Cannot Schedule appointment

This service changed my life

I have been going to therapy for a long time and never got the result that I wanted. I felt lost but after talking to Mr Shabahang I was able to be myself and recognize my goals and dreams. This service truly changed my life, career and how I see myself. 100% recommended

Response from developer

We appreciate your kind words and are so grateful you were able to get the life changing results you needed. We would love to talk more about your experience - if you are interested please send us a message at feedback@timely.md. Thank you!

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