TimelyCare Health & Well User Reviews

Top reviews

Great Launching Point

I have always been told how great therapy is. I never thought about actually going until I knew that my school gave it to me for free. With FANTASTIC, certified therapists, I have finally started a successful journey to much needed mental health.

College students are in a really stressful transition period. With so many choices of therapists, I have found people that are tailored to my needs and life. It has given me guidance, reduction of stress, and someone to just listen to me when I need it.

Try one session. They have times that literally fit any schedule. They go as early as 7am to 9pm at night EVERY day of the week. If you need immediate help with a problem, they have a 24/7 call center. I have used this so many times to just have someone to walk me through a stressful situation or a much needed perspective.

Thank you so much. This has saved my relationships, my health, and my mental state. It has given me tools that will help me when I leave the comfort of school and into the big, wide world.
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Response from developer

This is wonderful to hear, thank you for your kind words! We are here for you. We would love to talk more about your experience - if you are interested please send us a message at feedback@timely.md. Thank you!

Amazing Service!

I have been trying to schedule an appointment with my primary care doctor for several weeks with no luck, and looking for other options I looked into an appointment with this service after about a 20 minute wait I was connected with the Doctor Who immediately took care of getting me the prescription I need it
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Response from developer

Thank you very much for your review! We are so glad we were able to get you the care you needed. We would love to talk more about your experience - if you are interested please send us a message at feedback@timely.md. Thank you!

Best experience I could have asked for!

I’m going through some transitions in life and wanted to schedule a counseling session to talk through things with someone. The provider I talked to was amazing and left me feeling empowered ready to set boundaries in place for my health and well-being. I’m grateful for this platform and grateful to my provider for the experience.
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Providers Don’t Respect Your Time

I have TimelyCare through my college, which provides counseling for free. Free isn’t good enough. I had an appointment at 1:30 pm… and the provider didn’t bother calling. Literally at all. It says “the provider will call you” but I didn’t get a call… just an email 15 minutes later saying my provider cancelled. Really? I was waiting that whole time with my app open.

In the past, I got an appointment with a different provider. She was fine… but she called significantly late and ended early.

It’s also absolutely impossible to find the same provider you had before. So you can never get consistent service with the same person and evolve in your therapy.
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Response from developer

Hi unleashthecreativity. We're sorry to hear about your poor experience using TimelyCare. This does not meet our standards for TimelyMD as a company or the care provided through TimelyCare. Please call or email our 24/7 support team at 833-4-TIMELY or help@timely.md to allow us to help make this right

TimelyCare is awesome!

I have used this app multiple times and it is wonderful. So easy to use and the nurse practitioner that I saw was very professional and helpful.

Great application!!!

Love this app! Very easy to use with a great interface. Friendly providers available around the clock when I needed them the most. The new meditation and yoga videos are awesome!

Great service!

Love how easy the app is to use and how I have access to healthcare from my phone.

Incredible, useful, accessible!

I’ve used TimelyCare multiple times and every appointment went on without a hitch! It’s so convenient and my go to when I’m unsure of what I’m feeling and what steps I should take to take care of myself.

Helpful just when you need it.

I had a spider bite on my shoulder that wasn’t looking so good a week after it happened but I didn’t have much time to go to an in person visit! So thankful that a quick TimelyCare virtual visit was an option- the doc was able to see my bite from using my camera and prescribed me a stronger cream to help it go down. Perfect!! Love how easy it is to get help with TimelyCare.
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Augments my existing support system

I have a great support system but it’s really helpful to be able to include professionals at TalkNow in that support system.

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