Retell User Reviews

Books, Inc.

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Caution - Take great care of subscription.

Confusing “free” trial. Instantly cost me a subscription without viewing anything further than the intro and subscription/free trial.
Thus far VERY difficult to contact anyone. All app details quote books.inc which isn’t valid.
Proceed with caution!

Peanut_Jones

2 years ago

Response from developer

Thanks for sharing. We are sorry for this inconvenience. Could you please provide more information to our support service retell.support@savva.tech?

Providing Support

There is no way to get any life support for this App, not even email support, if it is available, they don’t make it clear and obvious and specially after you subscribe!!

Regards

Mike Hamzi

2 years ago

Response from developer

Thanks for sharing. We are sorry for this inconvenience. Could you please provide more information to our support service retell.support@savva.tech?

Interesting

Good

rickycolocho

2 years ago

Response from developer

Thank you for your review!

Scam

I was charged immediately although it said 7 day trial .. I canceled day 2 because only reads introductions and didn’t want to forget.. THEN SCAM SCAM SCAM .. $24 gone !!

jorgieC

2 years ago

Response from developer

Thanks for sharing. We are sorry for this inconvenience. Could you please provide more information to our support service retell.support@savva.tech?

Retell

I was under the impression I could read the actual book. I’m very disappointed and feel ripped off.

Eddie Everready

2 years ago

$$$

Cost to much

PA 89

2 years ago

EXPENSIVE- but amazing.

I would have given them a 5 but I don’t because of the price.

Lizzie Sondonera

2 years ago

Response from developer

Thank you for your review!

Service is a rip off - avoid at all cost

I signed up for the free trial and extended it for a one week subscription. When I logged into the system it provided me with a button to utilize my subscription but that automatically converted me to an annual subscription. When I clicked the link to contact the developer it brings up an email screen with a blank to Line: clearly they don’t want to be contacted. The next thing I noticed was that it had also charged a second weekly Subscription. (Which got refunded when I requested a refund through Apple on the annual sub.) I filed complaints with both the credit card and Apple but I can’t contact the vendor directly. Sure seems like a scam to me. Avoid at all cost

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Grandvy

2 years ago

Response from developer

Thanks for sharing. We are sorry for this inconvenience. Could you please provide more information to our support service retell.support@savva.tech?

Poorly timed notifications

Asked to rate this app before using it

MaamaMeems

2 years ago

Response from developer

Thanks for your feedback. We are sorry for this inconvenience! We've fixed this bug. Please update the app and that will help. If you have any suggestions for improving the app, please contact our customer service retell.support@savva.tech