Clunky, poor design, not user friendly
Just as bad as Kaiser’s web site, is this app. Hard to navigate, terrible graphics and counterintuitive. Will not remember the user password, so you have to manually log in EVERY time you use it. Don’t look for a button to sync your data. Even my doctor couldn’t get it to pair my phone and medical device. Just press menus and buttons until it starts working. You get reminders to sync but there is no sync button!
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Synching problem
Does Kaiser’s ‘development team’ ever test its work - seriously?
I FINALLY WAS ABLE to ‘pair’ with the app and then it took FOREVER to synch my data…the 1st time I used the app. Now, the 2nd time, I can’t synch - it tries for quite awhile & then comes up with ‘err’. Getting my data to my doctor is VERY important to me and I DON’t like stressing out my heart every time I try to use ‘Health Ally’ - what a misnomer.
I FINALLY WAS ABLE to ‘pair’ with the app and then it took FOREVER to synch my data…the 1st time I used the app. Now, the 2nd time, I can’t synch - it tries for quite awhile & then comes up with ‘err’. Getting my data to my doctor is VERY important to me and I DON’t like stressing out my heart every time I try to use ‘Health Ally’ - what a misnomer.
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Minimalist dream
An efficient app with simple, easily navigated interface that won’t confuse anyone. Perfect for those that have minimal tech savvy. Functionality persistence has been flawless, not one single program shutdown, even after Apple updates
HOWEVER, the app’s reporting function is inconsistent, and the function can not be initialized manually. Because of this I’m constantly receiving messages from Kaiser stating they haven’t received any information.
For this reason alone I grant this app a four star rating.
(Otherwise it would have been five )
HOWEVER, the app’s reporting function is inconsistent, and the function can not be initialized manually. Because of this I’m constantly receiving messages from Kaiser stating they haven’t received any information.
For this reason alone I grant this app a four star rating.
(Otherwise it would have been five )
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Good App
It’s a good app but falls short of great. The Bluetooth technology seems to take a while to transmit from the ABP to my app on my phone. I have an iPhone 12 and plenty of memory and storage and very capable of receiving and storing the data but it’s so slow to for the equipment to transmit. I don’t even know how to set up any alarms to remind me of taking a reading. Wasn’t an option on my version I guess.
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Diabetes Glucose Reading
The app provides the basic information one would need to share with my diabetes team that I work with at Kaiser. The one area that seems to fall short is the range. I called Kaiser to see if there is a way to change the Glucose range. Unfortunately, the range is not the same for everyone and the one on the app is completely off for my age group. For example, a reading of 180 is considered to be good. Kaiser technical help said to leave a review for the developers to see… If the app range can’t be changed at least have it be allowed to transfer the range that we have set up on our meter. This upgrade would really be helpful!!!
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Easy to use
This is a great app for keeping track of and graphing your blood sugars. Also for updating your doctor with. Only issue I've had is that you can't manually enter readings from previous meter.
Lost the graph and average
The last upgrade appears to be a downgrade as the I can no longer see the graphs and different review options. Which means we also lost the weekly average. Please bring these features back and add a 30 day and 90 day average.
Works Well. But the Update broke something
I’ve had no real issues with the system, although it can be sometimes difficult to sync.
The most recent update has removed or otherwise damaged the graph feature. It simply reads with a error message. Hopefully it can be restored in the future, as I really enjoyed the visual representation over just pure numbers
The most recent update has removed or otherwise damaged the graph feature. It simply reads with a error message. Hopefully it can be restored in the future, as I really enjoyed the visual representation over just pure numbers
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Great app. Issue with latest update
Love that the new update pulls in narrative tags from the Verio. But now it won’t show the Graph tab (“Bad Data/No data/error”). Would also be great if it recorded activity linked from Apple Health, since deliberate movement is key to lowering my blood sugar. Otherwise, good job! Oh, and the work around to using both Verio and KP Ally is to close KP ALLY entirely before opening Verio. Record once there, adding all details. Then CLOSE Verio and open Ally. Syncs perfectly. Cannot run both apps simultaneously on the iPhone. Small workaround for good gains :)
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Great but confusing
I use the app for blood sugar readings. The goal on the app is not the goal set by my doctor so I often think I am good but in actuality I’m not. There should be a setting that allows me to set my own goals so I can accurately see if I’m reaching goal or not.
