KP Health Ally User Reviews

Top reviews

Need more data options

This app works great for keeping track of my scores and reporting them to my doctor. I would recommend that the averages available to the user be increased to one month and even quarterly instead of only weekly. This option is available in other apps that do not sync with the Doctor. An additional idea would be to allow the user to export the data to csv by month and year as well.
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Awesome app

I like that my doctor can see my results right away also the weekly average was a nice feature I hope it will return.

Wishes

I love being able to have my info readily available to my nurse practitioner. My only wish is that I could link two devices as I keep one in my room and the other in the dining room. I can’t even figure out how to manually add readings into my “log”.

Missing readings

This is a great BP tracker! I get reminded to take my BP and if it’s been too long since my last reading. This would be 5 stars except I never know when it’s not going to record my reeding. This has happened a couple of times like the system is stuck. When this happens I open the app and do my bp check while it’s open for the missing readings to load. This is inconvenient because my phone is not always right by me when I take my BP.
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Why do you keep making updates that kill the ability to upload data?

Every time you send an update it always crashes my systems ability to collect the latest readings from my BP test meter.
The previous update finally fixed it so it started working again but the latest update now a week later after everything started working has returned it to “unable to sync do you want to try again forever with no hope until the next update?”
Did you hire the former Windows 7,8, or 8.5 development team to make sure this never works again?
There is no reason for me to keep collecting data for this program if you make it impossible to send the data and frankly there is no point for me to keep bleeding into your stupid machine for nothing.
I Quit !!!
Now it seems I cant even post a review without finding a nickname that has never been used before.
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Bring the averages back please!

Being able to see my averages has helped tremendously in keeping my blood glucose under control. I was shocked to see that it was removed in the update.

Then on top of that another step was added to sync - why??? What was wrong with just pressing sync and have the sync occur? Instructions on how to take a glucose reading is included with the glucometer. Why make it redundant with extra steps just to sync. These were unnecessary changes. It’s stressful enough trying to manage diabetes and then have the app you use with the tool made more difficult to use.

Please roll these changes back!

Also, when clicking on App Support in the Ratings and Review section on this app in the App Store, why are we taken to Kaiser’s website (where there is no link to an email address or technical page for app support)? Why isn’t there an email address linked instead so as to be able to send issues/recommendations directly to Kaiser technical support? It’s better customer service to provide that option.
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Thank goodness the app alerts my providers

This app does all of the necessary ‘accounting’ of my blood sugar test readings by syncing the results. Yea! I went hypoglycemic and my providers were in email contact (with advice) within the hour.

Changed graph so it makes no sense

Prior to the latest version I could see the history in the graph with some context of my reading relative to normal. The change just puts all the readings in a box so there is no context. Dumb change that diminishes the app’s usefulness.

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