Hate using the app
Generally enjoying flying Flysafair but if I book I prefer to book via computer, using App really aweful
Worst travel app
Online checkin is impossible . The app developers could very easily ensure this feature works . Almost weekly updates for “bug fixes” which seem to do nothing at all .
Not worth the time attempting to use this app
Not worth the time attempting to use this app
Response from developer
We're sorry to hear about the difficulties you encountered with our app. Our team is continuously striving to improve functionality and address any issues. We would appreciate it if you could provide us with further details by contacting our support team at dsolutions@flysafair.co.za. This will allow us to investigate the matter.
App unusable
Keyboard didn’t appear and could not do anything on the app
Response from developer
We're sorry to hear about the difficulties you encountered with our app. Our team is continuously striving to improve functionality and address any issues. We would appreciate it if you could provide us with further details by contacting our support team at dsolutions@flysafair.co.za. This will allow us to investigate the matter.
The App gives false information
It counted down the time you have left to check in and when you arrive at the Airport it’s a different story. Was even not allowed to check in when it said I still have 1 hour 30 minutes
No OTP to find booking
And resend OTP button does not work
Terribly Useless
Garbage app, cannot check in, cannot change flight, times out when making payment. Uninstall immediately
Do not download!!!!!
This app is so buggy, looked liked my flight was booked, even appeared on my next booking, only to discover payment hadn’t go though and flight was x3 the price! Don’t bother trying to manage flights etc you will be in a holding pattern to eternity. Cannot believe this is released to general public.
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Serious bugs
You cannot complete an online check in of you do not capitalize the letters of your passports. This should be an easy fix.
Checkin online is USELESS as you still have to join long Queue at airport and get duplicate boarding passes. The lines are LONG and the staff are slow. One even tried to look at my stamps like they where immigration. Terrible service. But it’s cheap. So it is what it is.
Checkin online is USELESS as you still have to join long Queue at airport and get duplicate boarding passes. The lines are LONG and the staff are slow. One even tried to look at my stamps like they where immigration. Terrible service. But it’s cheap. So it is what it is.
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Major bugs in this app
The following are bugs in the app:
1) if you try to update the phone number it accepts the new number but does not change it
2) if you book a flight through the app it does not add it automatically to the itinerary
3) if you try to add a bag to your flight it hangs up flying the little plane
4) it is not possible to add a permanent debit card to your profile
5) it does not accept South African debit cards for payment but it accepts UK debit cards
The app is totally disfunctional
Please try and test it before you release another version
1) if you try to update the phone number it accepts the new number but does not change it
2) if you book a flight through the app it does not add it automatically to the itinerary
3) if you try to add a bag to your flight it hangs up flying the little plane
4) it is not possible to add a permanent debit card to your profile
5) it does not accept South African debit cards for payment but it accepts UK debit cards
The app is totally disfunctional
Please try and test it before you release another version
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Unstable
Have been trying to check in for the last few hours. App keeps on hanging and kicking me out. Very disappointing!
