Not working
Response from developer
Hey friend - Firstly let me apologise for your experience. I can imagine it would be confusing and frustrating for you. Can you firstly try Restoring Purchases by tapping Menu> Account Settings > Restore Purchase. If this doesn't work, I know that we can get your issue resolved quickly so please email me personally at ronalyn@newluminary.com and I'd love to help you get this all working for you ASAP. Hear from you soon. Ronalyn
Enjoying this app
Response from developer
Hey Puddles111, thank you very much for your wonderful review. I hope you continue to enjoy the App and Lisa's work. Thank you for your support! Lots of love from Ronalyn and the whole LTSA App Team.
Speak it!!
Response from developer
Hey Vusjade, thank you very much for this wonderful review. So glad that the App is helping you through your growth and healing. Please know that we're here for you, always! Much love and many thanks from Ronalyn and the whole Loving The Self Affirmations Team.
I’m confused - a recurring charge??
I happily downloaded after seeing the “app” referenced on Lisa Romano’s Fb group, since I love her work. However ... while the app was downloading to my iPhone, I was reading the developer’s notes ... and noticed it has a recurring “fee” that’s charged monthly or annually??
So now I have to “hunt down” how to “decline” the “auto renewal” of the next “fee” hitting my iTunes account??
What the heck?? It didn’t even “prompt” me to have to sign into my ICloud account to verify a PURCHASED APP.
Foul on the play. Manipulative tactics. Not a cool way to Nagasaki the currency value of the “Lisa Romano brand” - of which I’ve been a past consumer. Disappointed.
Response from developer
Hey Big Contacts Fan - thanks for reaching out. Please let me clarify that if you didn't manually make a subscription purchase within the App you are not automatically charged (nor will you ever be). We don't think the idea of an App that actively tries to help people is cohesive with the idea of deceptively taking money from you. If you download the App for free and don't do anything else after the trial ends, there is no auto-subscription or any charge of any kind. (The warning you read is required by Apple based on the assumption that you may possibly subscribe at some point in the future.) Hope that clears everything up for you. Please reach out to me personally if you have any more questions or concerns about the App - ronalyn@newluminary.com - on behalf of Lisa, thank you for downloading and checking it out. Warmest regards from Ronalyn.
Lisa is wonderful!
Love it!
Response from developer
Hey angel-nsn, thank you so much for this wonderful review. We're very grateful that you are enjoying this App. Lots of love from Ronalyn and the whole LTSA App.
Love these affirmations but
Response from developer
Hey S Truthseeker, I'm so sorry that the App did not meet your expectations. You can email me at ronalyn@newluminary.com for the issues you're experiencing and I'll make sure to help you.
sucks👎🏼👎🏼👎🏼
don’t get it.
crappy app
i wouldn’t even give one star
Response from developer
UPDATE: Hey I still don't think I've heard from you about resolving this issue. I would really love to ensure this all gets working for you so please reach out to me on jesse@newluminary.com and I'll help you get this up and working ASAP. Hear from you soon. ORIGINAL: Hey friend - Firstly let me apologise for your experience. I can imagine it would be confusing and frustrating for you. I know that we can get your issue resolved quickly so please email me personally at jesse@newluminary.com and I'd love to help you get this all working for you ASAP. Hear from you soon. Jesse
It’s a fantastic app for helping work through codependency
Customer service
Response from developer
Hey Lizzylou1472, thank you so much for this wonderful review. So glad that your issue has been solved immediately! Lots of love from Ronalyn and the whole LTSA App Team.