At first
Response from developer
UPDATE: Just touching base again. We've resolved all the issues in the App. If you go ahead and update the app and then use the Restore Purchase function again, your subscription should all be up and running. If you have any further issues please reach out to me via jesse@newluminary.com - thank you for your kind patience while we resolved this issue. ORIGINAL: I am so sorry you've had this experience with the app! It makes me sad that it's your first point of contact. It should be a fairly quick and easy fix so if you'd email me jesse@newluminary.com - I'll help you get it resolved ASAP. Hear from you shortly. Warmest regards from Jesse (and Lisa)