Leave a Review Puzzle Games
Absolutely hate the new update.
This app was already annoying in the fact that if you downloaded a pack of pictures the pack would disappear and so puzzles that you wanted to do would be gone and with the ads in the actual puzzles it’s too easy to accidentally click the ad while trying to look for or pull a puzzle piece. Now they have changed the entire format, taking away the ability to change the background to multiple colors depending on what’s best for that puzzle, every time you put a piece on the board it clicks which is really annoying, you can’t have the picture up separate from the puzzle while looking at pieces (I don’t want an overlay, that’s basically cheating and not how a real puzzle would work), it also now has a subscription, or you have to earn everything. I absolutely hate the update because they changed literally everything about the app and removed the good parts and added more annoying parts.Show lessGodscreation_hope
Developer Response
Hi, we are very sorry for such inconvenience. We have forwarded your feedback to our development team and product team and will continue to update our app to deliver a better user experience. If you have any further questions or suggestions, please reach us at jigsaw@fungame.studio. Thank you very much for your support! :-) - MelodyI love it!
I was looking for puzzle games and every puzzle game had the word “jigsaw” and since I’m not above 12 I chose this game which is plus 4 and I started playing it was amazing but the fact you give 1 coin for each puzzle I think it should be more then just one coin and yeah sorry if i did any mistake because I’m still 9 but great game👍🏻👍🏻👍🏻Show lessReemalesa_2014
Sync with iPad
I have your puzzle app on my iPhone and just purchased an iPad so I can do more pieces on the larger surface. I really love this app. However I don’t see a way to sync the two devices so I can see my progress on either one. I’ve tried backups but that doesn’t seem to sync them. I noticed under settings there is a sync option but it doesn’t seem to work either.Show lessAugustMorn8
So Many, Many, MANY Ads
TL;DR: It’s mind-numbing how many ads you’ll get while playing this. Expect half (or more) of your play time to be watching ads.
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You get at least 3-4 ads BEFORE you get into the puzzle you want to play. Then during that puzzle are another 2 unskippable ads, and 1-2 MORE unskippable ads once you finish the puzzle.
They give you an ‘option’ between watching an ad for more coins/hints/etc or continuing playing - about 9 times out of 10 the ‘continue’ button directs you to another 30 second unskippable ad.
Recently, certain ads in the banner at the bottom of my game have been popping up to cover the whole screen in the middle of play, which is so frustrating.
Aside from the ads, gameplay has become almost as frustrating. Most puzzles now force you to play in certain modes (I.e. “rotation-on” or “preview locked”) with no reason - and this may go without saying that half of these games force you into watching an ad before playing.
I’ve been using this app for almost 3 years now. The amount of ads was acceptable for a while (app gotta make money somehow), but the increased amount of ad-blocking, pop-ups and redirects has finally gotten me off of this app.
Do yourself a favor and pick a different jigsaw app. This one isn't it.Show lessbrina929
Developer Response
Hi, so sorry that the ads feature bothers you. We are now under tremendous pressure from high development and operating costs, so we have to insert some ads to support the further development of this free game. Hope you could understand. We will also try to find a better solution. For the 'rotation-on' and 'preview locked' modes, if they cannot be closed, could you please kindly take a screen recording or a video regarding the whole process of the issue, and send it to jigsaw@fungame.studio? We will further look into this issue and try our best to make the game right for you. If anything else, please reach us. Thanks a lot! - MelodyPaid for NO ADS. STILL GETTING THEM
How soon will ads stop appearing after I paid Apple Store cause I’m still getting ads.
Lately, app has been freezing and locking up that requires I shut down my device and restart. There are also weird duplicates of pieces that require placement twice. There are also pieces that stick and moving one drags the other stuck pieces. Have to shut down device and start over.
Before these freezes, I would hav3 rated a 5.Show lesscariq837
Developer Response
Hi, sorry for any inconvenience. The Remove Ads service is for removing the pop-up ads that appear before you start a puzzle and after you complete one. But bonus video ads for multiplying coins and claiming daily rewards couldn't be removed. Also, could you please kindly take a screen recording or a video regarding the whole process of your "Placement" issue, and send it to jigsaw@fungame.studio? It would be very helpful for us to locate the issue and make the game right for you. Thank you very much for the support! :-) - FionaPlease fix it!
I love puzzles. It’s how ii relax. BUT how can I relax when I open my puzzle I’ve started, ready to work on again, and find 45% of it that I completed the night before missing?! So darn frustrating! And this is my second complaint! Please. Talk with the developers and fix the problem! It’s always on the two highest piece puzzles for ME. Those are the ones I work on. I don’t know about the little ones. Having to redo pieces that already done the night before defeats the purpose of why I do them- relaxation! I start off tense and mad and end wondering if I am going to have to do it again the next night. Not good, not relaxing. Please fix.Show lessParkerroo's Nana
Developer Response
Hello, sorry for such inconvenience. Once you exit that puzzle and then come back, all the moves you did with the pieces which hadn't been put in the right place will not be saved. When you want to quit and take a break, could you please try to click the "Pause" button on the left upper corner of the game page and then click the "Quit" button to quit the game? If this method still can't ensure that your progress will be automatically saved, please contact jigsaw@fungame.studio. - FionaNot as Advertised
It’s an okay puzzle game, but the images are totally different from what they show in their ads. The ad I clicked on showed gorgeous painted-style images. The actual puzzles are mostly the same stock photos you see in other puzzle games of this kind. I mean, the identical images. There’s no in-game help to explain what the controls do, so figure those out by trial and error. I still haven’t figured out the difference between “magic zoom” and regular zoom. 🤷🏼♀️ No landscape mode. 👎🏻 Too many ads.👎🏻 Tries too hard and too often to get player to connect Facebook 👎🏻 Tiles mode (all pieces are square) is wicked hard but doable. 👍🏻 The best thing about this app compared to others like it is the ability to import your own pictures to make puzzles.👍🏻👍🏻Show lesskrismouse
Developer Response
Hi, thank you very much for your kind support and feedback. We are sorry for any inconvenience caused by the ads. As a startup, we have to survive and support further development by integrating with ads. Some ads can be skipped after watching for 5 seconds. You can also purchase the "Remove Ads" service to enjoy a no-ads game. Also, we have forwarded your feedback about the jigsaw pictures, landscape mode, and in-game help to our team, we will continue to update various categories of jigsaw pictures and optimize our game. We prepare extra jigsaws and collections in our Facebook events, many rewards as well, so we always invite our users to join. If it bothers you, we are here to say our sincere apologies. MagicZoom can be used to magically show only the puzzle pieces of the current area when you zoom in on the puzzle. You can click the magnifying glass icon on the upper left of your game page to turn it on. Then you can zoom in on the puzzle board with your two fingers. At this time, only the puzzle pieces of the current area can be displayed, which will help you complete the puzzle easily. It will appear and be able to be used when you choose to play one puzzle with more than 64 pieces. If you have any questions regarding the game items or any other feedback, please feel free to reach us at jigsaw@fungame.studio. We will always try everything in our power to make the game right for you. Hopefully, our continued improvement will finally win your 5th star. Thanks again! :-) - CathyAmazing puzzles
I love solving puzzles but the puzzles can sometimes not have all the puzzle pieces to solve the puzzles but other than that it’s fun and frustrating at the same time but you can choose different types of puzzles you can make your own puzzle and choose how much pieces you want.Ms. Western
Lovely puzzle game
My wife and I love playing jigsaws. We have numerous 1,000 piece puzzles we’ve completed and even framed and hung up on our walls.
This game is a great way to scratch that jigsaw itch. There are numerous modes you can choose from, that make the games easy or difficult. For example, you can increase the number of pieces, which will of course make the games more difficult. Those games play better on tablets than phones. You can also enable rotating pieces, which makes the puzzles exponentially more challenging. Great for those that want a super hard challenge, but if you want something more casual and relaxing, just turn that off.
One of the things that I really love about this app is the simple designs, and how I can pick pictures I like. They even have puzzle packs, and I found a few I really enjoy, like ones by the beaches. I also really enjoy farm scenery.
Overall, it’s just a really smooth and relaxing experience that both my wife and I enjoy (we share an iPad) and she also plays sometimes. Would highly recommend for those that enjoy jigsaw puzzles!Show lessazn72calvin
Illogical
Why on earth would you develop an app for puzzle lovers and not make it functional for how those people work? You should not have to leave all of your pieces on the board to save their organization. Every puzzle person I know sorts their pieces according to some attribute, often color. The scroll bar of pieces should be included in the save feature. Anyone should be able to sort their pieces and be able to scroll to the section where they sorted a particular kind of piece as they work on the puzzle. This is logical and efficient. Having the pieces in the scroll bar not save their location is utter nonsense. The app was running slow a couple of different times, so I exited and came back to it only to find that not only did my organization of the scroll bar not save, but the last several pieces that I had solved and left on the board did not save either! I love the pictures included and how the pieces lock into place, but the lack of saving features is frustrating and I will go look elsewhere. There has to be another puzzle app that has better functionality for people who love putting together puzzles.Show lessskeejee123
Developer Response
Hi, sorry for any inconvenience. After quitting the game and returning, the pieces sorted out on the board will not be disrupted. But if you sort out the pieces in the scrolling bar, the order will not be saved after you quit the game. We have also forwarded your suggestion to our team and will continue to optimize our game to deliver a better gaming experience. If anything else, please feel free to reach us jigsaw@fungame.studio. We will try everything in our power to make the game right for you. Thanks for your support! :-) - Cathy
