ICE2U User Reviews

ICE2U
ICE2U
Ice House America, LLC

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Leave a Review ICE2U
  • Terrible

    I was excited to find this but unfortunately the app is difficult yo use. I have trouble finding locations and there is no way to report damaged machines. Will be deleting this app. If I could give it less than one star I would.
  • Looking for machine locations -- Simple!

    I really like the Twice The Ice machines when they are working properly! I do not need the account functions or pay by credit card functions. Always pay cash or coins.

    Not going to provide email or other information since it is not needed. Even the location setting on my phone is not needed since I often want to find an ice and/or water machine that is no where near my present location.

    Deleting this app!
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  • Don’t bother

    If you do find a location that accepts the app… the location of the machine is no where near the location on a map. Must be close to the machine in order for it to bend. Closest I can get to vend is .91 miles and I was standing in front of it!!!! Garbage
  • Ridiculous minimum purchase for credit card

    Went to one of their locations that apparently stopped in time decades ago because was cash only. To buy with credit card I had to download this useless app to find out that the minimum card purchase is $15. I just wanted couple of $2.50 bags of ice. A business that forces consumers to use cash in 2024 is one on the way bankruptcy.
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  • What a great thing to have !

    I used this for the first time, in Wichita Kansas, last night and had absolutely no issues with it. I got my free bag of ice, loaded funds to my account for future reference and it provided me locations in town. Once I got there and clicked the I’m here, it connected to the machine and I got my ice within a few seconds of being there. Not sure how this rating is as low as it is- maybe when there are a lot of them in a large town- not sure but I had the best expected experience possible.
    - I don’t have to go inside and wait in a line for ten mins or so
    - super affordable! $2 for 16 lbs and $3 for 20!?!! Yes pls!
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  • Dumb and data mining

    I’m left thinking what just happened! Download your app and after trying to use it at the Choctaw, Ok location and it’s not working. Doesn’t even have me close to the machine in the locator. Useless and annoying.
  • App works just fine!!

    Needed ice in a hurry since Sam’s is closed on Easter Sunday. Downloaded the app and was able to order Three 18lbs ice bags for the same price as a single 5lb-10lb bag from a local convenience store. Reporting live from Arlington, TX.
  • Processing fees? Are you kidding me?

    They have now added a $.10 transaction fee to EVERY bag you purchase through the app. They already have your money loaded onto your account, so it’s not like they are processing a bank fee for every bag you buy. Even if you purchase multiple bags in one transaction, they add $.10 for each bag.
    They’ve already significantly increased the price of their ice & water over the last couple of years, as if water got more expensive.
    I spend around $700/month on ice, so the extra processing fee is irritating. The app is supposed to make it easier to buy ice, but I won’t be using it anymore.
    Your ‘free bag of ice after 10 vends’ is not so free anymore.
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  • Phone too???

    What’s with every App expecting you to submit your phone number.
  • Ice machine down

    The ice machine in Newburgh Indiana has been out of commission for a few months now. We get ice for our church a few times a month.
    Curious if you were aware of it it has had a sign saying not working but the water side is working. Curiosity killed the cat.
    Just checking if you had any idea. Thanks Richard francis.
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