Leave a Review ICE2U
Cannot access water
We went to get water and realized we didn’t have cash. The QR code is right there so we figured we would try that.
You cannot pay for water from the machine. You can only buy ice. So now we have a preloaded account but no way to get what we want.Andirae85
Doesn’t work well
I downloaded this app because the price was right but every time I drive across town to get ice, it doesn’t work. The app always tells me that the machine is currently vending someone else’s ice but there’s no one there. I put money in this app and can’t even use it. I would give it zero stars if I could.Show lessSomeone from nowhere 1973
Doesn’t work
I downloaded the app and charged $10 to my account. When I try to vend a bag it just keeps telling me that the machine is processing another transaction and to wait a few moments and try again. I waited 30 minutes and no one else is here but me. So now I have $10 on my account I can’t use. Ended up gonna to get ice somewhere else. Fix your machines please.Show lessDigitalDevo
Worst customer service ever
They take your $$ if you don’t use it regularly Amd it doesn’t work on the watersukmynutsak
Location sensitivity is terrible
I tried to use this app in Marathon, FL at two locations. It barely worked at one and never worked at the other. I also tried it on Summerland Key, FL with the same disappointing result. When standing as close to the machine as possible, I get a “cannot vend” message telling me to move closer. When I look at where the app thinks I am it shows that I’m over 1/4 mile away. Google Maps showed a correct location as did Find My IPhone. Now I’m stuck with a balance on my account because there are no machine near where I live.Show lessJJohnJJ
Forces login with no privacy policy
This first thing this app does is prompt you to login. There is no way around it to view locations or other information. I always read a company’s privacy policy before I give them my info so I went looking for it. There is no privacy policy in the app nor anywhere on the website. This is actually illegal and I’m going to be reporting them to the FTC (Federal Trade Commission) and you should too. Who knows what they are doing with your info, who they are selling it to, how it is being stored, etc. Unethical company, stay away!Show lessRubenette
Terrible!
App does not actually let you pay. $10 wasted.B-Knocks
ICE2U Not Available
What’s the point of the app if none of the locations accept mobile payment or app coupons?emaclayton
Stop. Use cash. Don’t do it.
I downloaded the app and almost missed they took $30 out of my account rather than $10; they auto load your ICE2U account with $10 more but I’m not sure why they took the extra $20. I’ve asked them to return the money, I may have to dispute with my bank.IU_Laura
Neat concept, too bad you can’t use it
I am unable to enter the credit card info and reload the account. It worked once since I used this months ago but now there’s no way to enter the credit card info. I mean, what kind of business doesn’t ensure that they are able to get the payment details?That1MexGuy
