MyNYCERS User Reviews

MyNYCERS
MyNYCERS
New York City Employee Retirement System

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Leave a Review MyNYCERS
  • Needs work

    Having tried numerous times on website to update check deposit to new account and never completed, I called NYCERS to find out Google Chrome is best but I don’t have it or want it. They recommended mobile app so I downloaded it and after several attempts to log in, and getting error messages, finally was able to get on. After submitting check info, kept getting error messages to call NYCERS by phone. Tried again few more times before finally getting submitted. Talk about hassles…definitely needs improvement and bugs eliminated.
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  • Garbage app

    It’s garbage a waste of time no even worth using this app
  • PLEASE FIX THIS APP!!!!!

    Unable to engage ‘continue’ upon selecting an online accessible form!!!!! Various arbitrary error messages!!!!! Total brick at this point!!!!!
  • Sign in problems

    It states my username must be in email format. My username was never in that format. When I attempted to register the system then told me I was already a member and I must contact NYCERS because it locked my account.
  • Updates

    Please send us an email every time there’s an update. , it drives me crazy to log in and making me think I forgot my password when I did not , but it’s because there’s another upgrade or another app to download. Thanks.
  • App not working

    The app on the iPhone is ridiculous, but I can sign on to my iPad
  • What Jailbroken Device?

    My iPhone isn't Jailbroken or hacked yet I get a message stating "NYCERS shall not allow operations from a rooted/jail-broken device. Mind you, I have an iPhone 11 Pro. I was getting the error message and I deleted and reinstalled the app. That didn't work so I updated to iOS 14 and I'm still having the same issue.
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  • App is no good!

    Can’t log in through app only through website. Changed password for nothing.
  • Can’t sign in

    Amended review: okay, I can’t log in AGAIN. I can log in through the website but no the app....again.
  • You’ve got to be kidding

    You guys got to be kidding me I can login and that’s about it never mind the android version I can’t even download it it tells me my device is not compatible let me know when it’s a useful app and not a joke

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