EP311 User Reviews

Top reviews

Features broken

Cannot upload video or record audio for requests on the app.

Ugh

Cannot upload video or record audio for requests on the app, but it doesn’t matter because noise requests don’t get resolved anyways. Tired of everyone in El Paso leaving their dogs outside all day to bark nonstop. Something seriously needs to be done about this as it is a city-wide issue that i’ve witnessed in multiple neighborhoods. Outdoor dogs should not be allowed within city limits.
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Quick response

I reported a pothole on a Wednesday night and it was already fixed by Monday … probably was fixed over the weekend.

They gave status changes through the process and I am very satisfied with the App and El Paso city response.

Don’t Bother, no one responds to requests

I have had a pothole on my street for weeks. Everytime I submit a request, it is closed within hours. No repairs, no comments. Just a driving hazard to show for it. No one checks requests, they just close them once they see them. No wonder this city is the way it is.

No Response. Useless

Administration of app reports for repairs or concerns is worthless. Been a month trying to have street light fixed.
Repair tkts are systematically closed before repairs.

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