Improvement since launch
Adding the ability to search for zone number has made this app much better than when it was first launched.
As with everything that’s new, I expect there to be bugs but it’s not that bad. The events view is nice because I can see when I except parking to be difficult for friends and family around my home.
As with everything that’s new, I expect there to be bugs but it’s not that bad. The events view is nice because I can see when I except parking to be difficult for friends and family around my home.
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The new app design is super user friendly.
High five to the app development team! Maybe I will avoids tickets more easily.
Either way, the app is interactive and user friendly. -Ahjai
Either way, the app is interactive and user friendly. -Ahjai
Does not work
The old app worked great! This is garbage. Got downtown and had to upload the new app, then spent over 10 min trying to enter my info, eventually gave up and parked in a pay lot 😡Wouldn’t bring up the user agreement, had to close and reopen twice to cancel it trying, so I have no idea what I agreed to. Wouldn’t take my license plate info, kept bringing me back to No vehicles added Add a car. After 3 tries and the spinning circle of death it’d say I had no internet connection (not true). Got to my office and looked again and my car was in there twice. Total junk👎
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Response from developer
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. Based on the experience that you had (no internet connection), would you be able to reach out to us at support@flowbirdapp.com so that we can gather some information including your specific device, cell phone provider, etc.? If there is anything specific we can look into, please contact us at support@flowbirdapp.com or 313-925-7860. Have a great week!
App makes me work too hard to park.
App makes me work too hard to park.
The font size is either too small or doesn’t have enough contrast. I’d prefer both to be improved.
It is boggy. I have to slide the map around to find the location of my car. The app knows where I am. Make the app put that in the center.
Forget the cool slow-sliding tabs. Make it more responsive.
There’s more. Just call me
The font size is either too small or doesn’t have enough contrast. I’d prefer both to be improved.
It is boggy. I have to slide the map around to find the location of my car. The app knows where I am. Make the app put that in the center.
Forget the cool slow-sliding tabs. Make it more responsive.
There’s more. Just call me
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Totally non functional and frustrating
I seriously hope there were some kind of unknown backend issues on the old app or some other factor that forced to the city to leave the old app, because from a user perspective, the previous system worked excellently. This new app is unusable, constantly telling you there’s no internet connection (I’m on 5G, outside, there’s no way that’s true…), has a very poor user interface, and just doesn’t work. It’s unacceptable.
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Needs tweaks
When it’s time to enter the zone number, it would be great for the numerical keypad to come up on iPhone instead of the alphabetical keypad. Also had to add a second payment method to get it working. Also about 45 seconds after telling the app what notifications I wanted, it sent me a pop up (at the start of the season) to ask me about notifications. Seems unnecessary and redundant. Would love to see some tweaks.
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Absolutely terrible. Way worse than old app!
Bring back the old app/user interface PLEASE. I have tried to use this app multiple times and it literally tells me that it cannot connect to the internet. I am downtown, I have full LTE, my data is turned on, like yes I DEFINITELY have enough connection from my end! I was able to at least get through to the screen where you pick your “zone”. This is also a terrible experience. The old app was way better in that you simply typed in your zone, your license plate, and card and you were done. Now it takes forever (if it even loads - like I said, I’ve never been able to complete my transaction because it tells me I don’t have an internet connection. Thankfully my boyfriend got through somehow on his phone, but it still took a solid 5 minutes of sitting there waiting for it to load.) It’s honestly just a bizarre user experience where you have to find yourself on the map and then select the correct “$1” bubble on the map to pay. Seriously? Why make something so much more complicated than before. It’s literally parking. There’s no need for something so complex.
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Response from developer
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If possible, we'd love to gather more information on the issues that you experienced. If possible, would you be able to reach out to us at support@flowbirdapp.com so that we can get some device details, as well as your wireless provider?
What a scam
So many problems with this app; I’m guessing the city is trying to make more money from tickets because the old app was too easy to use. Not only do you need to download a new app, make a new login, put in all your info again (and it wouldn’t save my credit card), now you need to use a map to find your parking location and guess which bubble is “closest to you and on the same side of the street.” I was trying to park in midtown but the app was reading my location as downtown; furthermore, the closest bubble on my side of the street was 3 blocks away. I live in Detroit and have a good sense of direction; good luck if you’re from out of town or don’t know your way around.
Supposedly this app can help you find open parking spaces, so look forward to more people driving around downtown staring at their phone screens and running over pedestrians to reach those open spaces!
Supposedly this app can help you find open parking spaces, so look forward to more people driving around downtown staring at their phone screens and running over pedestrians to reach those open spaces!
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Response from developer
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at support@flowbirdapp.com or 313-925-7860. Have a great week!
Park Detroit App
The new app gives you more information, however it is difficult to use. It leaves you wondering if you paid for the correct space.
Old version was much better
The old version was much simpler and quicker to use. You simply typed your zone number and the length you wanted to stay. It was by far my favorite parking app out of the multiple ones I use because of the ease and simplicity it had. This new version however is unnecessarily complicated and often seems to glitch. They also reduced the types of credit cards they take. Not a fan of this new version at all.
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