Doesn’t work. The other app was
I couldn’t pay for parking or even access the app because it stayed on the loading screen. When I could enter the app I couldn’t find my location and it kept crashing saying I didn’t have an internet connection which wasn’t true. The old app was straight to the point and easy to use. I don’t understand why it needed to be updated or changed.
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Impossible to Navigate
This app is extremely difficult to navigate. Every time I open the app, it defaults my location to some random place nowhere remotely close to where I am. So I am stuck moving the map around trying to figure out where I am. Which is impossible with the poorly labeled map. If it takes longer than 30 seconds of navigating around, the app crashes and I have to start over.
Once I figure out where I am, the app rarely lets me select a zone. Sometimes I can select a zone and then the interface changes back to the lots from what I am guessing.
If be some act of the universe I am able to get past both of those issues, I then have to hope it remembers my credit card. Sometimes it just forgets and I have to re-enter it which takes three tries before it works.
All in all, the old app was simple and always worked. I have no idea why we changed to this new app that is impossible to navigate and use. I can’t imagine an older person attempting to make it work.
Once I figure out where I am, the app rarely lets me select a zone. Sometimes I can select a zone and then the interface changes back to the lots from what I am guessing.
If be some act of the universe I am able to get past both of those issues, I then have to hope it remembers my credit card. Sometimes it just forgets and I have to re-enter it which takes three tries before it works.
All in all, the old app was simple and always worked. I have no idea why we changed to this new app that is impossible to navigate and use. I can’t imagine an older person attempting to make it work.
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Response from developer
Thank you for your feedback. The new app is on a completely different platform than the old app and your input is extremely important to us. We will be happy to assist you with making a payment. Please visit our support page and click on contact us https://flowbirdapp.com/faq/ further assistance. Thank you for using our ParkDetroit Mobile App.
Horrible Update!!! Just let us enter a Zone #!!!
This is a horrible update. Like everyone else says…the old app was great. Enter a zone number, pay, and go. This new update is over-complicated and wastes so much time. Couldn’t find my parking area, crashed, slow. Just give us back the old app or a way to enter a zone number and be done with it. Nobody wants to play with their gps settings and look for address on buildings…especially since it could be dark and you might be parking blocks from where you are going (did anyone consider that?).
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Response from developer
Thank you for your feedback. The new app is on a completely different platform than the old app and your input is extremely important to us. We will certainly share your suggestions with our software development teams.
Zone numbers
Haven’t used the new version of the App yet, but I agree with others, I’d like to just be able to enter a zone number and be done. Also, would rather set up my payment method when setting up the app, as opposed to waiting till the first time I use it.
The app does not work
I ALWAYS used the old Park Detroit app so I didn’t have to pay at the meter. Now, the app doesn’t even let you search by Zone # OR a nearby business name….then, when you finally find your location on the map and select it, the app keeps saying error before you can pay…..really, really poor app design and nobody is going to pay for parking like this, especially when the physical meter was only accepting COINS (not credit cards) !!!!
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Can we have the old app, please?
Doesn’t work. Couldn’t pay for parking. Kept crashing every time I selected any meter. Kept trying to pull me downtown despite my GPS location being in New Center.
Seems over-complicated for parking. What is the point of having parking zones if we have to choose spots? Just seems like a really fancified app for something that could be solved so simply. I couldn’t imagine my parents being able to navigate this app. The old app had this simplicity.
Seems over-complicated for parking. What is the point of having parking zones if we have to choose spots? Just seems like a really fancified app for something that could be solved so simply. I couldn’t imagine my parents being able to navigate this app. The old app had this simplicity.
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