HTC My Account User Reviews

Horry Telephone Cooperative Inc.

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Always dug up

Not about the app but about the service. They keep letting someone cut the lines near me. Getting ready to get satellite internet. 6 times now they let people that don’t know what they are doing and cutting the line. Not satisfied . I need my internet and need internet i can depend on.

wolf18435

2 years ago

Good for seeing statements onlin

Overall it’s very good but not accessible when traveling outside the country.

DavidLeeHall

3 years ago

It’s a sales tool!

If you’d like to pay your bill or add services this app is for you. If you were hoping HTC had caught up with the competition on being able to program a show on your DVR you’ll be disappointed. It does have a little feature that allows you to learn how to program your DVR at home.

10Roadking

4 years ago

Response from developer

Thank you for the feedback. Please reach out at 843-365-2154 to learn about TV MAX. It’s our streaming video solution with DVR service included at no extra charge and no set-top box needed. TV MAX lets you schedule recordings, play back shows, delete, and manage recordings at home or on the go through the HTC TV MAX app. Plus, you could save monthly when you switch!

Absolutely perfect!

Easy to read and understand. Easy to navigate. Now Horry Electric and Conway national need to follow!

jremeeeee

4 years ago

Response from developer

Thank you for the 5 star rating and review! We appreciate the feedback and are happy you are liking the app.

Easy and more options

I love how easy the app is, and it gives me options I never had with the website alone.

CTFMB

4 years ago

Response from developer

Thank you for the review and 5-star rating! We're glad you are enjoying the app.

So Easy and Convenient

Using the new HTC MyAccount app has made access to monthly bills so easy. Appreciate having everything on my phone. Love the HTC TV MAX app as well.

Samuel Hendrick

4 years ago

Response from developer

Thank you for the review and 5-star rating! We're happy you are enjoying the My Account and TV MAX apps. Please recommend our apps to your friends and reach out to us at 843-365-2154 if you have any questions.

Easy to use!

Much easier to use than the HTC website. You can check on all your services and pay your bill. The best thing is being able to change your wi-fi password from your phone.

jjbrown_84

4 years ago

Response from developer

Thank you for the review and 5-star rating! We're happy you are finding the app easy to use.

Nothing new

It’s basically HTCs website just in app form. For as much as you pay for HTCs service you would think that they would get with the times and have features that the modern parent needs. Being that most parents work while their children are elearning you could set Time limits for cable and internet. One feature could be giving you the ability to turn off access to certain devices on the WiFi. Or shutting all services off at a certain time. Spectrum offers all of these services and its cheaper. HTC has a service lock on my area or I’d gladly go back to being a spectrum customer.

HTCs customer service reps and field people are amazing though!! So friendly and go above and beyond to help you.

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Alisha00

4 years ago

Response from developer

Thank you for the feedback and suggestion. Our team has noted your ideas and are working hard to make enhancements. Please reach out at 843-365-2154 to learn about Smart Wi-Fi options that offer parental controls, device monitoring and so much more.