The HomePass app allows you to easily set up and manage your new WiFi network. Adapt™, by Plume HomePass, is the world’s first and only self-optimizing home WiFi technology delivering powerful, reliable connectivity in every room, on every device. Unlike other mesh network systems, Plume’s SuperPods are in constant contact with the cloud, giving you a better, smoother connection that improves with use.
- Magically simple to set up
Plug in your SuperPods and let the system go to work. HomePass recognizes all of your devices, identifies the flow of traffic, and helps optimize your home network. The app helps manage setup with a few taps
- Control™
Personalize guest access with custom passwords, set age-appropriate content filters, manage website access, create unique profiles for the people in your household, create user groups, and even pause the internet
- Guard™
Protect your home network and connected devices from hackers and cyber-criminals. Using adaptive security features, Guard helps protect your connected home
- Sense™
Turn your connected devices into WiFi-powered motion sensors for home motion awareness and extra peace of mind
- Ad-blocking
HomePass blocks the ad content from known ad servers, improving your browsing experience. You even have the option to toggle this feature on or off for each device on your network
- Manage your network like a pro
As people and devices come and go in your house, HomePass shows which devices are accessing the internet and how much they’re uploading or downloading. You can also block and unblock specific devices from accessing the Internet
- Efficient automatic updates
We auto-update the firmware when network activity is low, usually at night. You can also schedule an update for a time that works best for you
- New features
Automatically get the latest security features and performance improvements to stay ahead of cyber threats and enhance your in-home internet experience
- Grows with your needs
Easily expand your coverage by adding additional pods from the home screen. Continue to enjoy seamless WiFi in every room, on every device
HomePass Membership Automatic Renewal Terms
IF YOU SUBSCRIBE FOR A MEMBERSHIP THROUGH THE HOMEPASS MOBILE APP, PAYMENT WILL BE CHARGED TO YOUR ACCOUNT AT ORDER CONFIRMATION. YOUR ACCOUNT WILL BE AUTOMATICALLY CHARGED FOR YOUR MEMBERSHIP FEE EVERY MONTH (YOUR SUBSCRIPTION PERIOD) WITHIN 24 HOURS PRIOR TO THE END OF THE CURRENT SUBSCRIPTION PERIOD.
The Membership fee is U.S. $7.99/month. For first-time customers only, the first month of your HomePass Membership (Promotional Period) is provided at no charge. At the end of the Promotional Period, your Membership automatically converts to a monthly paid Membership unless you cancel your Membership through your account. Other restrictions may apply.
Apple.com/bill appears on your billing statement when your Membership renews.
YOUR MONTHLY MEMBERSHIP FEE WILL BE CHARGED IN ADVANCE AND WILL AUTOMATICALLY RENEW FOR EACH SUBSCRIPTION PERIOD UNLESS YOU CANCEL IT AT LEAST 24 HOURS BEFORE THE END OF THE CURRENT SUBSCRIPTION PERIOD
To cancel your Membership: https://support.apple.com/en-us/HT202039
PLEASE CANCEL YOUR MEMBERSHIP AT LEAST 24 HOURS BEFORE THE END OF THE CURRENT SUBSCRIPTION PERIOD. Cancellation takes effect at the end of the current Subscription Period
BY DOWNLOADING THE HOMEPASS APP, YOU AGREE TO:
The Membership Automatic Renewal Terms above
Notice at Collection/Privacy Rights Notice (U.S.): https://www.plume.com/legal/privacy-rights-notice
To exercise your privacy rights: Your Privacy Choices: https://discover.plume.com/US-Privacy-Rights-Request-Form.html
Plume Terms of Service: https://www.plume.com/legal/terms-of-service
HomePass Service Terms: https://www.plume.com/legal/homepass-service-terms
Apple Terms of Sale: https://www.apple.com/legal/internet-services/itunes/us/terms.html
Plume Terms of Sale to the extent not in conflict with Apple Terms of Sale
We'd love your feedback at support@plume.com
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Summary of user reviews
Positive highlights
🔌
This app hasEasy setup and installation
🌐
This app hasExcellent and consistent WiFi coverage throughout the home
📊
This app hasDetailed network monitoring and analytics
🔒
This app hasRobust security features like ad-blocking and content filtering
🔍
This app hasProactive support and optimization recommendations
🔧
This app hasSeamless integration with smart home devices
⚙️
This app hasAdaptive WiFi tuning for optimal performance
📱
This app hasIntuitive and user-friendly mobile app
🕰️
This app hasUseful parental controls and time-based access management
Negative highlights
🐌
This app hasSluggish and unintuitive app navigation
🔌
This app hasInconsistent connectivity and frequent disconnections
🚫
This app hasUnreliable ad-blocking and content filtering
🔧
This app hasLack of advanced network configuration options
📱
This app hasNo dedicated iPad app
🔍
This app hasAccessibility issues for visually impaired users
🔒
This app hasConcerns about subscription-based model and long-term costs
This would be 5 starts for sure. Easy to use. Great safety features and clarity on the network. Overall honestly it probably is a 5 star app.
However, there are two things that I want to call out that are needed in terms of device management, or perhaps better stated family management. It is important in this overly digital world to be able to limit our kids WiFi time without having to manually tell them to turn stuff off. The down time feature is great, however, it does not seem consistent. That’s the first issue. Often times devices do not pause when the time has been reached. Unsure if there is a bug there.
The second thing is, in addition to the down time feature, there needs to be an ability to set a time limit for a given day (a bonus if it could be by device). For example if I want to limit my son’s Xbox time to 3 hours per day I need the ability to set that.