Wagetap User Reviews

Wagetap: Instant Cash Advance
Wagetap: Instant Cash Advance
Digital Services Australia V Pty Ltd

Top reviews

Fix it! Fix it! Fix it!

U can’t even register because it doesn’t accept your phone number

Can not sign up

It doesn’t work when you put your phone number in

Doesn’t work

Cannot input my mobile number on sign up.

Bad

No for US

Problem

Will not let me use my mobile number.

Response from developer

Hello! We're sorry to hear that you're having issues using our app. Please reach out to our friendly customer service team at support@wagetap.com so we can check on what happened and do our best to resolve the issue.

Inconsistent with loans

It seems that a robot or person checks your income and expenses every week which is fine, however getting a pay advance 1 week doesn’t mean that you can get another the following week even after the previous loan has been paid for some reason even when no circumstances have changed which is annoying. There are many other bigger payday lenders that don’t work like this that are with looking into with higher loans available
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Response from developer

Hello! We're sorry you were declined but we perform a credit check every time a customer tries to make a withdrawal. We are more than happy to review your account assessment and see if we've missed anything, please send us an email at support@wagetap.com and we can check this for you.

Would give zero if I could

Honestly this app is rubbish. After 3 successful withdrawals all of a sudden I’m no longer eligible despite paying on time and meeting all eligibility criteria. Cust service is slow and unhelpful. I’ll be deleting this app now as it’s useless and complete garbage. Do yourself a favour and use before pay and mypay now much better, seamless and easier to use and better limits. Wagetap, more like Wagecrap - u just lost yourself a customer.
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Response from developer

Hi there, We're sorry you were declined. We perform credit checks on users's accounts every time when there is a withdrawal attempt. Unfortunately you were ineligible as you did not meet the credit check criteria. We are more than happy to review your account assessment and see if we've missed anything, please send us an email at support@wagetap.com and we can do this for you.

Id Verification

Such a wonderful experience. I had issue with verification as my medicare has two lines for my surname but Luke didn’t forgot to email me for updates and now was able to verify successfully. Great job for the update! This will help more who wants to use it. Highly recommended

Response from developer

We are pleased to hear that you are enjoying our service! Thank you for the 5-star review! Please recommend our app to your friends and dont hesitate to shoot us a note at support@wagetap.com if you have any queries !!

Easy, quick, simple

I don’t normally write a review however for me to end up writing one a company has to have done something excellent. This app is easy and straightforward. Yes there’s teething problems in the early days hence the poor reviews earlier however those problems were nonexistent today when I signed up, payment was quick and easy.
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Response from developer

We are pleased to hear that you are enjoying our service! Thank you for the 5-star review! Please recommend our app to your friends and dont hesitate to shoot us a note at support@wagetap.com if you have any queries !!

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