Adobe Account Access User Reviews

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  • Adobe have butchered the idea of good UX

    I’ve been trying to get illustrator to open a file for 20 minutes. I pay for illustrator, quite a lot of money each month.
    And every time I use it, I get led through a long song and dance of authentication and sign in.

    I PAID YOU ALREADY, JUST LET ME USE IT
  • Love Hate

    I find it really annoying to use this app. Every time I log in, Adobe asks me to authenticate. I forget what app I use to do that. I may be logged out of the Account Access (e.g., because I got a new iPad) and then have to do the hassle of that. I have to re-figure out everything. And it’s super hard to remember or figure all that out. Once I have it working, well then it’s a great app. It works cleanly and I can log in a bunch of adobe apps one after another. Love hate.
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  • Sometimes not working properly

    Sometimes not working properly
    And the Adobe Acrobat is crazy expensive. It charges me $44 every single month.
    I only use 1 -2 times
  • Great program

    Have been using the adobe products for many years. Very pleased with the apps I have

    Developer Response

    Hello Savvo62, We're glad to hear you're pleased with the apps! Thank you for sharing your experience. ^CA
  • Protect Creativity

    Adobe Authentication indeed provides an added layer of security for Adobe Creative Cloud accounts. By enabling features like two-factor authentication, users can better protect their data and creative assets. The implementation process is designed to be straightforward, making it accessible for users at all levels. This not only enhances security but also fosters peace of mind while working on important projects.
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    Developer Response

    Hello Rhonda Bradley. We're grateful for your insightful feedback on the app's security features and their ease of use. Your thoughts reinforce our dedication to user protection.
  • Very complicated to figure out when snd how to use Adobe Access.

    Live Chat person was no help. Now that I installed Adobe Access on all of my Apple devices, logged off Creative Cloud and took a deep breadth, I found Adobe Access solved all my log-on problems. You should Train your Live Chat an easy way to walk a customer through the maze.
  • Useless authentication

    The authentication is used even for free reader which is very annoying.

    Developer Response

    Hi there! If you no longer want to use the Adobe Account Access app, you can deactivate it from your Adobe account by following the steps mentioned here: [https://adobe.ly/adobeaccountaccess]. If you face any issues, feel free to write to us at authenticator-feedback@adobe.com with the make and model of your phone. We're here to help. Thank you!^VB
  • Painful sign in process

    Slow
    Time consuming
    If travelling creates issues with language.

    Disappointing.

    Developer Response

    Hi there! That shouldn't be happening! πŸ₯Ί Could you please elaborate on your concern at authenticator-feedback@adobe.com? We want to investigate what went wrong and help resolve the issues. We're here to help! Thanks! ^VB
  • Why a separate app

    Should be able to use Microsoft or Google Authenticators
  • Unmatched Innovation and Quality

    Adobe’s commitment to innovation is unparalleled. Every product they release not only meets but often exceeds industry expectations. From the early days of Photoshop to the latest iterations of Creative Cloud, Adobe has continually pushed the boundaries of what is possible in digital creation. Their tools are intuitive, powerful, and always at the cutting edge of technology, ensuring that professionals like myself can stay ahead in our respective fields.

    -Kevin Toler
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