Bip&Go User Reviews

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Awful app, zero customer service

I have had constant problems from my toll tag not working to not being able to contact anyone at Bip n go. Not even an option to close account.

EJW6672

a year ago

Great app

Saves a lot of time and delay while driving in France Italy. Works so easily

Simon The Keeper

a year ago

Lack of transparency

There is no way to verify the accuracy of the charging especially for use in Italy. The charging therefore appears random and I do not trust it.

amklsdknflk

a year ago

Poor Never Respond to Queries

Cannot contact, messages go unanswered.

Need Investigation

a year ago

Response from developer

Hello, we're sorry your experience didn't go as planned. Please contact us at appli@bipandgo.com so that we can provide you with a suitable solution.

I just love Bip & Go

Finding change or even fumbling for your debit card is so yesterday! Bip & Go works like a dream. We’ve travelled the length and breadth of France and it’s never let us down. We sail through the barriers leaving everyone in our wake. Love it.

Tim's Ma

a year ago

Response from developer

Thank you so much for the kind comment and the 5🌟! Please don't hesitate to contact us if you have any questions. Have a nice day. ☀️

Very difficult to finalise the account

Filled in all the application iban number for payment then nothing!?!?!

Bippyano

a year ago

Not good !

My tag doesn’t work and I have contacted Bip & Go and waiting for a reply now for two days !! Not good !

992GT3

a year ago

Slow to communicate when a problem

The app has the ability to contact customer service directly. I have messages from June still unanswered.

Tbarrans

a year ago

Response from developer

Hello, Due to the high number of requests, response times may be longer. We make every effort to respond quickly. If you have already contacted us, we will get back to you as soon as possible. Thank you for your understanding. Best regards, the Bip&Go Team

Terrible product

Terrible device never works. 3 replacements and still doesn’t work. Best option if you want to get in trouble and get No tickets fine in Italy. This company should go out of business

TimR234674578

a year ago

Response from developer

Hello, If your badge doesn't work several times, you can ask to change it directly through your account. Go to « My badges » -> then clic on the star wheel and then on « replace my defective badge ». Best regards, the Bip&Go Team

Application

Very difficult to sign up! I bank with Santander found it impossible to get signed up and activate my account

MR J.B12345

a year ago

Response from developer

Hello, We apologise for this situation. our customer service is at your disposal for any question concerning your subscription by email: appli@bipandgo.com or phone: +33(0)9 70 80 87 65 from Monday to Friday from 8:00 am to 6:00 pm. Regarding the application, we would be delighted to answer your questions and receive your feedback on appli@bip&go.com. We look forward to hearing from you. Have a nice day, The Bip&go team